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“comfy & clean”

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Premier Inn Taunton Central (North) Hotel
Ranked #11 of 17 Hotels in Taunton
Certificate of Excellence
Reviewed 15 May 2012

stayed here on a saturday night before going on to a bird of prey centre for an owl flying experience. The receptionist was attentive and friendly but did have trouble with her computer (not her fault but just computer problems). We were given our key and asked if we wanted to book breakfast (due to the computer problems we didnt, glad we didnt, as we had evening meal at the brewers fayre and it was cold but that is different review).
our room was clean and the bed comfy, our room was a little noisy from outside traffic which i heard throughout the night but i am quite a light sleeper, my husband heard nothing!
There are towels and shower gel, but you need to take your own toothpaste, shampoo etc or you can buy a kit from reception.
i would happily book into another premier inn having experienced this one.

Room Tip: we had room 30 (evens seem to be road side) so if you are a light sleeper you may prefer odds. could...
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  • Stayed: May 2012, travelled as a couple
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Thank hedgehoglady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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305 - 311 of 344 reviews

Reviewed 11 May 2012

Reception staff themselves were very good I must point out.
At breakfast, however, it was a very different story. It wasn't busy, though I waited around 15 minutes to be seated (waiting to be seated is a requirement).
It turned out the girls working there had been around the corner chatting and waving to their friends through the window. I ordered breakfast and they resumed their leisure activities - forgetting my breakfast which clearly ended up sitting under a hot plate for some time. It was basically inedible when I eventually recieved it. I was physically *unable* to cut the hash browns and sausages with a knife and fork.
I listened out of interest to the several young girls whilst they amused themselves, and wondered if they had even come across the notion of being 'professional' (or indeed even considered that they were being paid to do a job - the latter seemed just inconvenient). They talked loudly and didn't much care that all of their conversations were open.
They chatted about how they all have drinks from behind the bar - seemingly someone was being reprimanded for this. They chatted about someone getting a new managerial post and some ill feelings that had in relation to this. Throughout, one of them referred to others in a loud mock voice as 'tarts'.
They spoke about how the previous morning a customer had "complained" because a table was dirty... the audacity - can you imagine - it was of course their fault for sitting there! etc. etc etc.
Shockingly bad experience.

Room Tip: No problems with the room or the hotel for the larger part (though due to it's location there is...
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  • Stayed: May 2012, travelled on business
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Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Taunton Central (North) Hotel, responded to this reviewResponded 18 May 2012

Thank you for your review.

We are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at the hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2012

Was very impressed with this hotel,very clean,family friendly,good breakfast comfortable room.

  • Stayed: April 2012, travelled with family
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Thank 52sue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

Had to visit Taunton on business. This Premier Inn is easy to find, room was of a good standard as most are with this chain of hotels. Staff were excellent and the breakfast in the pub next door was of high quality and plenty to eat. Recommend this as a place ot stay.

  • Stayed: March 2012, travelled on business
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Thank chriscar0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

My wife and I found it perfectly situated and convenient for our business trip. Professional service as you would expect and food options were good.

  • Stayed: March 2012, travelled on business
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Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

Lovely staff! lovely room! lovely pillows! food brought to your room at no extra cost!
free 30 mins Wi-Fi...Always my choice over the budget hotels

Room Tip: ask for a room at the back...the front has a busy road
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  • Stayed: February 2012, travelled on business
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Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2012

Stayed two nights very comfortable beds had two peaceful nights sleep would definatly recomend to stay there

  • Stayed: December 2011, travelled as a couple
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Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Taunton Central (North) Hotel

Address: Massingham Park | Priorswood Road, Taunton TA2 7RX, England
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#7 Romantic Hotel in Taunton
#7 Family Hotel in Taunton
Price Range: £50 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Taunton Central (North) Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Minutes from the town centre, just a short walk from Lyngford House and Somerset County Cricket Club ... more   less 
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Also Known As:
Premier Inn Taunton Central (North) Hotel Taunton
Premier Inn Taunton Central (North) Hotel Somerset

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