I'm surprised to see the ratings for this place are so high. Following a fab stay elsewhere recently I decided to review this awful place. From start to finish this is our experience. We arrived at 4pm ish after a 5 hour journey with our 1 year old on route to Plymouth port. Place looks heavenly and had a small cottage (later discovered is the staffs) next door, we wandered around trying to find an open door. All locked and the glasses and cups from lunch still left on the tables outside. After 15 mins of huffing and needing to get our baby girl in the room a jeep type thing pulls up and a smug type young man gets out showing his distaste for our presence quite clearly. We introduced ourselves and Giles was desperate for a beer after the long hot drive....the response to that request was 'we don't open I until 6. Giles then said 'oh come on all I would like is to relax in the gardens with a beer'.......response was (smug smile included) 'I'm sure your not that desperate, we open at 6'.....yes ...we also thought this was a joke, but no. He waltzed off to show us to our room. Astonished at his blunt rudeness we followed . Fair play the room was fab, the upstairs of a cottage you ourselves, 2 bedrooms, nice clean...spot on.
Feeling really disgusted with the appauling reception we decided to walk down the country road in search of another pub.....only to see lazy bones washing his boat or trailer (can't recall) in the sun....ummmm you didn't have time just to pop and get us a quick drink because you needed to wash your trailer???? Also didn't have time to clear the dirty dishes and glasses from lunch either. This guy was a real 9-5 type. Failing to find anywhere due to remoteness we went to the room and prepared for dinner. Ok, so the basic thing here is that the manager is lazy, wants out as soon as lunch is finished to the extent we arrived dead on 6 hoping to order for our little girl but 1. Menus had not been printed and 2 tables and floor covered in crumbs from lunch....less and less impressed especially when told the menus would be ready at 6.30 and we could order something then. Freya getting hungry we asked for bread to get her through.....no bread....apparently the chef was still baking it????ummm I do love the smell of fresh bread cooking...with the kitchen a stones throw away it was clear that this was crap.....they don't make the bread at all, he just didn't want to get any. We complained to the only waitress (very nice) and she actually went over to her cottage next door to get Freya a slice of her bread!!!!! Jesus is this place for real. We cleaned our own table and eventually orderd the BLAPAS (blue ball tapas....good one)... For £14 we got a small tray accommodating 1 boiled ugh on lettuce.....a tiny bowl with approx 6 slithers of breads.....olive tapanade and a poor offering of some meat thing....it was disgraceful. We agreed not to say anything. Giles and I enjoy good food and don't care about price but this was a total p'take. To be honest I don't even remember the main course, I just wanted out. In the morning we went for breakfast that agin we had to wait for as serving started too late....it's ok, we just need to catch a boat in Plymouth. The place again was filthy. The only person in the restaurant was this smug manager who served us smugly....Freya had made a lot of mess with eating bread (freshly made that morning of course.....) and cornflakes etc so I politely apologised . To finish our stay the comment we got back was 'don't worry that's why I have staff'.........OMG was a TossR. That is exactly why the place is dirty and glass littered....because he leaves someone else to do it....and they don't. I feel sorry for the waitresses who have to put up with him. maybe we had a random bad experience, I can't blv the good ratings this place gets....personally I would go elsewhere . Maybe Smugster is not working there anymore. Hope not!!!!
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