LOCATION: a short tax ride from Sutton Coldfield station (£5 by taxi)
DECOR/STANDARD OF ACCOMMODATION: Pleasant surroundings, beautiful historic building, lovely grounds for a stroll. Comfortable beds (twin room), good in room facilities (tea/coffee/minibar/robes/tv/hairdryer etc). Comfortable beds. Good shower pressure. The room was very warm, particularly at night.
SERVICE/STAFF: Arrived at the same time a wedding was taking place. Check in efficient and staff very helpful and friendly. Went to a lounge wanting a quick lunch before our first spa treatment. Had to wait too long for service and eventually went to find a waitress. Waited too long for sandwiches (think the staff confused us with other guests who had pre-ordered their lunch). After this bumpy start the only way was up! Service from this point on was excellent. All staff responsive, happy, friendly and helpful.
RESTAURANT/FOOD: Excellent quality of food (sandwiches at lunch/3 course dinner in the evening) and again, very friendly and helpful staff.
SPA: Fantastic Spa facilities (small but perfectly formed!). Staff friendly and helpful, treatments great (full body massage, manicure, pedicure). Pool and Jacuzzi temperature lovely and warm.
Would have been 5 stars if it hadn't been for the wait for the initial lunch service and the room being too warm.
Overall VERY friendly and helpful staff, lovely overall experience. My friend and I definitely plan to visit again.
- Official Description (provided by the hotel):
- Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Lastminute, Ebookers, Booking.com, Priceline, Expedia, TripOnline SA, Evoline ltd, Cancelon and HRS so you can book your New Hall Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- New Hall Hotel And Spa
- Hotel New Hall
- New Hall Hotel Sutton Coldfield
- New Hall Sutton Coldfield
- New Hall Hotel & Spa Sutton Coldfield, West Midlands