This is a lovely hotel with great character and friendly staff. Being very picky there were some minor things that could be improved, but we have a nice stay over a weekend in January.
We were in a standard room which is relatively small, but comfortable and surprisingly quiet. There was a big flat-screen TV and a DVD player and fresh milk for tea/coffee which was a nice touch. The bed was a little hard and one or two things appeared to need a little attention in the bathroom (all working ok, but just starting to look used/dated).
The hotel had a few communal areas to which really gave a sense of the history of the building - stone walls, stained glass windows, etc. and this made it feel much more special than most hotels. My wife tried the spa and was impressed.
The best thing about New Hall was the staff who were welcoming, friendly and efficient throughout our stay. They were not over-attentive (which would have been over the top), but did make us feel valued as guests rather than just another set of customers.
We had dinner in the Terrace restaurant as part of our package and the food was good but not exceptional. Breakfast was very good, with a wide choice of hot options as well as a continental buffet selection.
Overall we enjoyed our stay at New Hall and would definitely be inclined to return again in the future for a special treat or a weekend escape.
- Official Description (provided by the hotel):
- Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more less
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- Also Known As:
- New Hall Hotel And Spa
- Hotel New Hall
- New Hall Hotel Sutton Coldfield
- New Hall Sutton Coldfield
- New Hall Hotel & Spa Sutton Coldfield, West Midlands