We had arrived at the new hall on the back of a transporter after breaking down at 3.pm at 11.30, exhausted with our 7 year old. I cannot sat how refreshing to be received by Neil Topliss, the night manager and his young staff, we were provided with not just hot drinks, but homemade marshmallows, shortbread and flapjack, followed by two large glasses of merlot, all complementary. The service was 5 star, it really made the difference to our awful day.
The rooms and the hotel are absolutely gorgeous, we stayed in the executive room with really comfortable four poster bed, they are so roomy , perfect. We had booked the champagne and canopies for both nights,but as we had missed the first night they rearranged it so we had it the afternoon we left, we were also given two glasses of wine the day we left complements of the hotel. This is a lovely friendly hotel , all the staff are so obliging, the food, rooms and the spa are all 1st class, this is our second visit and are looking forward to our third
- Official Description (provided by the hotel):
- Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more less
- Reservation Options:
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- Also Known As:
- New Hall Hotel And Spa
- Hotel New Hall
- New Hall Hotel Sutton Coldfield
- New Hall Sutton Coldfield
- New Hall Hotel & Spa Sutton Coldfield, West Midlands