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“Lovely, lovely, lovely”

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New Hall Hotel & Spa
Ranked #2 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Reviewed 17 September 2010

We recently returned from a 4 night stay at this hotel and I can only echo the previous reviewers' comments - this hotel is excellent. A gorgeous country house hotel in every respect apart from being near the centre of Sutton Coldfield, this place is lovely and made us feel relaxed as soon as we arrived. Our Executive Double room was large and nicely decorated with a massive comfy bed, generous sitting area and a gorgeous view over the courtyard and main house. The breakfast was good with lots of choice and we ate from the bar menu one evening in the hotel lounge which was also very good. We took a couple of strolls in the grounds and surrounding country park during our stay, as well as visiting Drayton Manor Theme Park and the Tamworth Snowdome, both of which are only a 15-20 minute drive from the hotel. If you want to eat out, there are plenty of restaurants within a few minutes drive, including a TGI Fridays, Pizza Express, ASK and several non-chain restaurants.

I shouldn't really end before mentioning the hotel staff, all of whom were great, but especially Jenny on reception who was brilliant and helped make the holiday for us. We would definitely go back if we ever wanted to stay in that area again - it was just about perfect.

  • Stayed: September 2010, travelled as a couple
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Thank CaffTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,147 - 1,153 of 1,227 reviews

Reviewed 3 September 2010

Beautiful hotel, staff were helpful. We did not use the Spa but it looked good.
We stayed in a standard room which had lovely views, the bedroom was nicely decorated although the bathroom slightly dated.

Only complaint is that we arrived late and ordered dinner of the snack menu......both our dishes were quite poor. Breakfast the following morning however was good.

  • Stayed: August 2010, travelled as a couple
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Thank bethanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2010

Have stayed in lots of hotels all around the world and this is the first that I have ever really wanted to rave about. We wanted a hotel near Drayton Manor Theme Park (it is 15 mins away by car) but wanted to avoid chain hotels near Birmingham and the M6. This hotel is hidden off a residential road in Sutton Coldfield - you turn off down a country lane as if you are heading towards some Jane Austen-style country manor and at the end, there it is. Wonderful old hotel with its own moat, pretty gardens, very quiet and secluded. We arrived in the evening and the restaurant hadn't yet opened (it opens at 7pm) but they happily seated us and took our order as we had our five year old son with us. Never met such friendly, helpful staff. Lovely dinner there, and breakfast, too - for £125 a night.
Our room was in the modern extension (room 53) but the building is in keeping with the older part and the room was lovely - big bay window, huge sofa bed for our son, lovely bed for us. Immaculately kept, felt like a five star hotel. Wish we lived nearer so we could go back again! Also think it would be a truly romantic venue for a wedding. There's a spa, too, but we were so enchanted with wandering around the hotel and grounds we never had time to go in!

  • Stayed: August 2010, travelled with family
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Thank redbankgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2010

I have to confess to feeling rather dubious as we drove through the residential area of Sutton Coldfield, but once we started to drive through the grounds of the hotel, I started to realise that this was truly a hidden gem!

The hotel has a magnificent facade and makes a great impression on arrival. Reception was calm & efficient and we then made our way to our Junior Suite – lovely large room with a separate lounge and good sized bathroom with the obligatory bathrobes & slippers. Pleasant furnishings & elegant decor – V comfy bed and oh so quiet. Perfect!

We ventured into the health club – the pool is a good size for swimming lengths and there are loungers on the side of the pool for the less energetic. Nice sauna & steam room too. The fitness room looked well-equipped too and they also had outdoor tennis courts.

The grounds of the hotel are really lovely with gardens & lakes. It is all very well tended and you really feel that you are in the middle of the peaceful countryside.

Dinner started with pink champers & canapes on the sun terrace – it was all very relaxed and we were encouraged to just take our time to choose from the extensive dinner menu. The food was very fresh and extremely tasty, as well as plentiful! A really fantastic meal!! Breakfast was AMAZING – I don’t think I have ever had such a huge Full English breakfast – it was enormous. Once again, everything was fresh and oh so tasty. The waiting service was excellent and attentive – all very professional!

Absolutely no negative comments to make on this occasion. Thanks for a wonderful stay!

  • Stayed: July 2010, travelled as a couple
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Thank TotnesLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

We had arrived at the new hall on the back of a transporter after breaking down at 3.pm at 11.30, exhausted with our 7 year old. I cannot sat how refreshing to be received by Neil Topliss, the night manager and his young staff, we were provided with not just hot drinks, but homemade marshmallows, shortbread and flapjack, followed by two large glasses of merlot, all complementary. The service was 5 star, it really made the difference to our awful day.
The rooms and the hotel are absolutely gorgeous, we stayed in the executive room with really comfortable four poster bed, they are so roomy , perfect. We had booked the champagne and canopies for both nights,but as we had missed the first night they rearranged it so we had it the afternoon we left, we were also given two glasses of wine the day we left complements of the hotel. This is a lovely friendly hotel , all the staff are so obliging, the food, rooms and the spa are all 1st class, this is our second visit and are looking forward to our third

  • Stayed: August 2010, travelled with family
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Thank kerwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

For the second time in the last few months my partner and I spent a night at the New Hall Hotel & Spa on our journey from the South to the North of England. Although slightly off the beaten track, but not far from the M6 toll, this is a hotel worth visiting. The buildings and gardens are very impressive. The staff are super-friendly, considerate and efficient, The rooms well furnished and spotless. Menu choices won't disappoint although adding a few more options would be of benefit. We will definately break up our journey and stay here again.

  • Stayed: August 2010, travelled as a couple
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1  Thank kempr52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2010

The location of this hotel is quite strange as it is located in a large park in the middle of Sutton Coldfield, you have to drive through the suburbs to get to it. That said the location is very peaceful and you would be forgive for thinking you are in the middle of the countryside.

The room we had was decent with the usual 40"ish tv, & DVD player that is common with Handpicked Hotels. The bathroom was clean although slightly dated compared to current tastes and fashions, however everything functioned as expected.

We had a DBB package so we ate in the terrace restaurant every night. The food was excellent and didn't disappoint, the menu had a wide choice so you could eat there on numerous occasions without repeating. The waiting staff were very attentive and made the dining experience very pleasant, it was interesting to note that most of the staff were local to the area, this can be uncommon in some hotels these days.

The only issue we had was that the wine from the bar was quite pricey a 175ml glass of the house white was £5.25 ouch. It was very nice wine but it is quite a high entry price for wine perhaps a decent wine for £3.50 or £4 might be more palatable. The beer was reasonable at £3.50 a pint.

The hotel I felt is a good base for a couple wanting to explore the midlands and have a bit of pampering whilst there.

  • Stayed: August 2010, travelled as a couple
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Thank FB_John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Phone Number:
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Price Range: £95 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Official Description (provided by the hotel):
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel & Spa Sutton Coldfield, West Midlands

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