I would urge anyone who is considering this venue to look elsewhere. What should have been a magical day for my family was ruined by rude and disorganised staff. This is a gorgeous location to host a wedding, but the venue and rooms are dated. Concidering thousands of pounds were spent on holding the wedding at marston farm hotel, they were very unaccomodating with family and friends, and the service was terrible. I was so dissapointed and upset by the attitudes of staff who were unprofessional and offensive. I wouldn't bother paying for breakfast... At 14 pounds it was very over priced for what you recieved.
Considering the wedding ceremony started at 12 they were unhelpful and unaccomodating to the guests staying over who arrived before the start. They were informed in a very blunt and cutting manner that they could not have their rooms until 2! I do not know what they expected them to do with their bags and where they could get changed!
Despite the disorganised venue and rude staff the wedding was lovely, but this was down to the people invited!
- Official Description (provided by the hotel):
- This 17th-century farmhouse is in quiet countryside on the Birmingham, close to the M42. It has free parking, a tennis court, a restaurant and a bar. The Brook Marston Farm Hotel is less than 2 miles from the Belfry Golf Resort and 10 miles from Birmingham International Airport and the NEC (National Exhibition Centre). It was once owned by Sir Robert Peel, former Prime Minister and founder of the police force. Hotel Rooms: 37. ... more less
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- Also Known As:
- Marston Farm Sutton Coldfield
- Brook Marston Farm Hotel Sutton Coldfield, West Midlands