I stayed here a couple of weeks ago as part of a corporate booking. First of all, despite everything the staff were generally good humoured and friendly which is what I think must be keeping this place afloat.
The rooms are awful - dated, and worn out. Half hearted attempts have been made at refurbisment but this only serves to highlight the threadworn nature of the rest of the room. Paintwork is worn away, the chrome has been rubbed off teh bathroom fittings, and in my room at least, a pervading mildew smell from the shower curtain. The shower required a vice like grip to turn on and off, the toilet seat was hanging by a thread. The general ambience throughout the hotlel is similary worn out.
However worse than this was the food. The meal we were served on our first night is without doubt the worst attempt at corporate catering I have come across in 35 years: no choice, lukewarm: essentailly some tough old meat in a can of tomato soup and some vegetables thrown in. Desert was a slice of swiss roll and aerosol cream. No drinks - a water dispenser in teh corner of the room and some plastic cups. Utterlyawful - laughably so. However it did have the effect of helping us bond as a group. After complaining the food got marginally better during the week.
Anyone with a poor sense of direction might wish to employ a guide to get from reception to the bedroom and back. One wag in our group asked if he could claim expenses for his journey from room to breakfast. Unsurprisingly the wifi therefore fails to work in many rooms.
What sums this place up is that one of our colleagues who joined us durng the week was asked at reception whether she was there to check-in or complain. What is utterly astonsihing is that this hotel is apart of a corporate brand. If you enjoy a challenge and wondered what it was like to stay in a hotel behind the Iron Curtain in the 1980s then this is the place for you.
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- Also Known As:
- Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
- Ramada Hotel Sutton Coldfield
- Ramada Sutton Coldfield
- Sutton Coldfield Ramada
- Ramada Birmingham Sutton Coldfield West Midlands