We have stayed in Ramada hotels in this country and abroad so chose Sutton Coldfield expecting it to meet similar standards. We chose an executive room as we were told these had been recently refurbished to a high standard. Our room was a disappointment not particularly large but having no facility for placing cases except the floor. The television was small and there was no room information. The bathroom boasted a japanese shower which was obviously a problem .the floor was puddled on arrival and the tiles water stained. When using the shower we were forced to make dams with towels to prevent a paddling pool forming.The room maid was informed of the problem and it was very obvious to her. She was also aware that two people were occupying the room but we had to ask for a second set of towels daily and we were only left one packet of biscuits and minimum tea and sugar. We were in the midlands to visit friends and were lunching out daily so we were eating in the club bar in the evenings,good choice of food and good service until the last night. Ramada were hosting a staff jolly and service was poor, food put on table with no cutlery or condiments.. after realising none was going to be brought I had to push through staff to make a request at the bar. Breakfasts were buffet style and most hotels seem to have worked out how to do it ,sadly SC does not appear to have done so ,we changed our time of breakfast to try to escape dried up bacon and eggs but to no avail and when mentioned at reception my comments were met with incredulity . It was interesting to note that on the Saturday morning following the staff jolly and overnight stay of delegates the range of food on offer in fruits ,cold meats and quality of cooked food greatly improved. Perhaps Ramada should realise that it is paying guests that keep their hotel open and staff employed.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ebookers, Lastminute, Hotels.com, Booking.com, Odigeo, Superbreak UK, Hotel.de, 5viajes2012 S.L., HRS and HotelQuickly so you can book your Ramada Birmingham Sutton Coldfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
- Ramada Hotel Sutton Coldfield
- Ramada Sutton Coldfield
- Sutton Coldfield Ramada
- Ramada Birmingham Sutton Coldfield West Midlands