Set in beautiful grounds and our welcome was very pleasant.
Rooms could do with an upgrade they are still very 90's and the bed was very uncomfortable, so many sheets wrapped around, i got lost.
We ate in the Country Kitchen as part of our deal, the waiting staff were very pleasant, but we kept having to ask for everything, to order, if we could have coffees etc. Alot of staff just seemed to walk past us, which was disappointing we had 4 different waitresses serve us, rather than just one assigned to our table/area. Was dissappointed with breaskfast. for a 4 star hotel, it was greasy and over cooked.
Although the hotel is very nice i wouldnt return, there are others with a more modern feel.
- Official Description (provided by the hotel):
- Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more less
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- Also Known As:
- Best Western Premier Moor Hall Hotel And Spa
- Best Western Premier Moor Hall Hotel Sutton Coldfield
- Best Western Sutton Coldfield
- Sutton Coldfield Best Western
- Moor Hall Hotel & Spa, BW Premier Collection Sutton Coldfield, West Midlands