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“Wonderfully relaxing day”

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Moor Hall Hotel & Spa, BW Premier Collection
Ranked #3 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Reviewed 13 May 2014

I was given a Spa Day with one treatment as a Christmas present but did not take it until May. This was my first visit to a Spa and was a great introduction. All the staff were very friendly, helpful and welcoming. The lunch was delicious, everywhere was spotless. I took part in an exercise class, used the gym, pool and jacuzzi as well as relaxing in the quiet room and having a beauty treatment. A really enjoyable day.

Stayed: May 2014, travelled solo
Thank Italiaphile_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

Really pleased you enjoyed your Spa Day and hope you will be able to visit us for many more in the future. Thank you for your lovely comments which have been passed onto the team.

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1,243 - 1,249 of 1,823 reviews

Reviewed 13 May 2014

Stayed for a wedding. Was really impressed when we arrived at the beauty of the place and surroundings. Would definitely go again for a mini break and make use of the spa services and possibly the beauty treatments they offer. Really good value for money and their breakfast was amazing!!

  • Stayed: April 2014
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Thank Luisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

So pleased to hear you enjoyed your stay and found us to be such good value for money. Chef was really pleased with your comments about breakfast and we all look forward to seeing you when you are next able to visit.

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Reviewed 13 May 2014

Stayed here a few times now....clean place, good food, staff friendly and efficient. Spa is excellent, rooms good, breakfast includes black pudding which is terribly bad for you but as they say you only live once!!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank stevedurham2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

It was a pleasure to welcome you back to Moor Hall and I was pleased to hear that once again you thoroughly enjoyed your stay, and the black pudding!

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Reviewed 8 May 2014

The grounds as you arrive are very well tended and look great, then at the hotel, the first impression is a bit mixed with a combination of old and new. Once inside the impression improves with a very old world feel while being very clean and tidy, the warm welcome from reception also really helps.
Dinner had been pre-booked for us and reception asked us to confirm this, which was useful so we knew what we were doing and where to go.
The journey through to the hotel was typical of this sort of hotel, through a bit of a maze of corridors, but very easy to find. And I have to say, the room was great, very clean, a lot of space, nice fixtures and fittings, the sofa in the living room area could do with being replaced, but it wasn't bad at all really. The bathroom was amazing, it alone was larger than most hotels rooms, it was also very clean, with very nice soft white towels.
The food in the restaurant for both dinner and breakfast was up to a very good standard and service was brilliant, as if nothing would have been too much trouble.
I'd certainly recoment this hotel, other than younger couples, it's for more a more relaxed audience.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank JezN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

What a fabulous review and recommendation, thank you. I was pleased to hear you enjoyed your Moor Hall experience and look forward t o welcoming you back when you are next able to visit.

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Reviewed 7 May 2014

Being Canadian I travel a lot through out Canada and the U.S. I normally try to pick a Best western but as you know standards can vary from one to another. Yours without any doubt is the finest best Western that I have stayed in. From arrival and your excellent counter staff,through to the servers in your bar and breakfast restaurant the following morning. A very enjoyable experience.and your N.American franchise/owners could learn a lot from your very high standards.

Room Tip: This Best Western will be an eye opener to North American visitors. Everything about our stay was wa...
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  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank IanMiller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

It was a pleasure to welcome you to our hotel and I was pleased to hear how much you enjoyed your stay as at Moor Hall we pride ourselves on offering our guests a consistently high standard of quality and service at all times. I do hope you will visit us again when you are next in the UK.

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Reviewed 7 May 2014

Grandson's 16th birthday in Sutton Coldfield. A lovely weekend spent with other grandparents. Hotel as good as ever - staff friendly, courteous and efficient. Breakfast excellent.Grand daughter enjoyed the pool. Our fifth stay at Moor Hall - will be back.

Room Tip: room 279 small and up four flights of stairs !!
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  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank TynedaleHexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

It is always a pleasure to welcome you back to Moor Hall and I was pleased to hear how much you once again enjoyed your stay. Look forward to seeing you again when you are next in the area.

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Reviewed 7 May 2014

I am staying at the Moor Hall every time I am on business in Birmingham. The location, the rooms, the facilities are such good value for money that I could not think of anyplace else to stay. The service has always been impeccable, from the reception to the cleaning people, to the people servicing the Spa facilities. The rooms have always been clean and comfy, with complimentary chocolates, coffee and tea. You can get a newspaper in the morning as well, to go with the great English breakfast + continental choice they are offering. In the evening, I usually go to the carvery. The selection of meats and vegetables is top notch, and I enjoy the service greatly. There is a 4m running path around the golf grounds which helps exercising while on the move. The hotel's own gym is well equipped, and I have enjoyed quite a few swims in the decently sized pool (about 15 arm lengths for me one way).

This is one of the best hotels in the UK for me, and I have travelled around the country quite a bit. All in all, highly recommended!

Room Tip: Have one of the rooms that overlook the grounds. The ones facing the parking are boring.
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  • Stayed: April 2014, travelled on business
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Review collected in partnership with this hotel
Thank Dana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this reviewResponded 27 June 2014

Thank you for your wonderful review. Moor Hall is in an excellent location for both business and pleasure, set in beautiful parkland yet within easy reach of Birmingham, the NEC Group/LG Arena and the major rail and motorway links. I was pleased to hear you always find us good value for money and look forward to welcoming you back when you are next able to visit.

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Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
Price Range: £69 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Official Description (provided by the hotel):
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 
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Also Known As:
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel And Spa
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Moor Hall Hotel & Spa, BW Premier Collection Sutton Coldfield, West Midlands

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