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Premier Inn Birmingham North (Sutton Coldfield) Hotel
Ranked #4 of 10 Hotels in Sutton Coldfield
Certificate of Excellence
Torquay, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Hill family”
Reviewed 14 October 2013

Room wasVery clean and Bed comfy friendly staff large car park good location and food available at reasonable prices and a good selection would recommend this hotel and will use again when in this area

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 25 October 2013
Thankyou for your recent review here for Premier Inn Birmingham North, It is a pleasure to hear that you found us very clean and comfortable and that you were welcomed by our friendly team members. We look forward to welcoming you here again soon.
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421 reviews from our community

Traveller rating
    170
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    69
    27
    12
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163
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Derbyshire
1 review
Reviewed 13 October 2013

stayed here for 1 night, room was cold when we arrived and the receptionist was unable to help.
had a flood in the bathroom with water coming out of the tiles at the side of the bath. Did not get any sleep due to the people above running and stamping their feet most of the night! Receptionist not very helpful in the morning. had a long wait at breakfast in the pub, although it was quiet.

Room Tip: stay elsewhere
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank tinkerbell453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 21 October 2013
Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion we failed to provide this. Please email your details to talktous@premierinn.com and we will follow this up with the Management Team. Your feedback is very much appreciated and we look forward to welcoming you back to in the future.
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Stone, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 October 2013

Usually we love the Premier Inn and have had great experiences elsewhere but this one has to get the award for the worst one we have ever stayed in! It's more like an old fashioned motel with rooms stuck onto the back of a pub you probably would never eat in. The rooms and communal areas were very tired looking and desperate for modernisation. The heating in the rooms was not good either but the worst part of all was breakfast. We were looking forward to it because of good experiences elsewhere so didn't hesitate to book. However we weren't told that there was no hot buffet. It was very basic with no coffee machine (just awkward urns), and half frozen bread. When they eventually took our hot food order, we then had to wait another 10 mins for the food, by which time we had almost filled up on toast! The food when it came was like what you would order from a greasy spoon cafe with tinned tomatoes instead of fresh tomatoes which the photo showed. So much for 'eat as much as you like' and 'have it your way' but no one even came to ask if the food was okay, let alone if we wanted anything else. Very unsatisfactory and false advertising I would say. And the pub itself was very deary and in need of redecoration with greasy tables and insufficient cutlery too. All in all a depressing experience. This was probably the most we have ever paid for a room in the Premier Inn and it was beyond doubt the worst experience. We certainly shan't be staying at this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank JAH11532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 8 October 2013
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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Bournemouth
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 September 2013

Stayed here for the weekend. Have been before. As usual great rooms at a good price. Easy parking, but most of all the staff are excellent. The adjoining pub has a really good menu with great food at decent prices.

Room Tip: Rooms on the road side are quieter
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ValandBrian3589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 25 October 2013
Thankyou for taking the time to post a review of your recent stay here at Premier Inn Birmingham North. Its great to hear that you have stayed with us before and that on both occasions you have found us offering great rooms at a good price with friendly service from the team. I will pass on your comments to our team members and we hope to welcome you back again soon.
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Bath, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 September 2013

We stayed here as a family of 4 and had the usual very comfortable night for a low price. Really liked that the children get a bed rather than a sofa to sleep on. The place was very clean and well looked after. I liked the charity fund raising ideas and it was great to have someone iron my top for a small donation to GOSH. Food in the adjoining pub was ok but we were quite late and it felt a little awkward having the kids in there (would be nice to have a dedicated family dining area - maybe?). Super breakfasts set us up for the day at Drayton Manor which was only 10 mins away.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank natashahall11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 25 October 2013
Thankyou for your recent review here at Premier Inn Birmingham North. Im pleased to hear that your family enjoyed their stay and that the children found their beds comfortable. Premier Inn are aiming to build a clinical building for GOSH so our fundraising activities will be continuing. We hope to welcome you here again soon. Drayton Manor is always a good day for children, look out for the offers over Christmas to see the Winter Wonderland.
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Birmingham, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 28 September 2013

We stayed for a while at this place, rooms great but the staff are out of this world, I cannot fault any of the hotel staff, desk staff were just fantastic, quite place too caters well for families.

The room was cleaned daily and never a thing out of place, ample parking for size and tidy car park too, handy cut through to the pub next door, great in the rain.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Mike_Oxfat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 25 October 2013
Thankyou for your kind review from your recent stay here at Premier Inn Birmingham North. I was delighted to hear that you found our reception team to be the best staff anywhere. At Premier Inn we pride ourselves on our fantastic team members who really make peoples stay a special one. We look forward to seeing you again soon.
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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 September 2013

I stayed at this Premier Inn with Family Members as on overnight stop before going to Drayton Manor Theme Park the next day. It did have a nice Restaurant attached to it which was called the Flaming Grill. This served Grills and Burgers at very reasonable Prices. The Hotel itself was up to the very good standard that I have always come to expect from Premier Inn. The Room was very comfortable with a very nice assortment in the courtesey Tea and Coffee tray.The Staff at Reception were were very friendly and helpful. Overall a nice place to stay.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank M25-Peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
755lisas755, Manager at Premier Inn Birmingham North (Sutton Coldfield) Hotel, responded to this review, 25 October 2013
Thankyou for your recent feedback regarding your stay here at Premier Inn Birmingham North. Both myself and the pub manager Dave are delighted that you enjoyed our accommodation and the meals in the adjoining restaurant. Our team are really passionate about making sure your family time together are enjoyable ones. We hope to see you again very soon.
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Additional Information about Premier Inn Birmingham North (Sutton Coldfield) Hotel

Property: Premier Inn Birmingham North (Sutton Coldfield) Hotel
Address: Whitehouse Common Road, Sutton Coldfield B75 6HD, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Sutton Coldfield
#4 Business Hotel in Sutton Coldfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham North (Sutton Coldfield) Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
There's so much on your doorstep at Sutton Coldfield. The bright lights, sights and shops of Birmingham are just a quick train ride away. While closer to home there are a number of renowned golf courses, as well as the beautiful Sutton Park National Nature Reserve. Conquer your fears on Stormforce 10 at Drayton Manor. Or indulge in retail therapy at big name stores in Birmingham. Watch some famous names tee off at the Belfry, then come back for tea and pampering yourself in our spacious rooms and extra comfy beds. Directions: Approx. 7 miles from M42(J9). Follow A446 towards Lichfield, then A453 to Sutton Coldfield. Turn left into Whitehouse Common Road, the hotel is on the left. 1/2 mile from Good Hope Hospital. Next to the White Horse. ... more   less 
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Also Known As:
Premier Inn Birmingham North (Sutton Coldfield) Hotel Sutton Coldfield
Premier Inn Sutton Coldfield
Premier Inn Birmingham North (Sutton Coldfield) Hotel West Midlands

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