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“Not Impressed”
Review of The Queens Hotel

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The Queens Hotel
Ranked #57 of 93 Skegness B&B and Inns
melksham
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not Impressed”
Reviewed 10 September 2012

My partner and I were visiting places in East Anglia and decided to head for Skegness. If this hotel is the best that this resort can offer, we'll not be back. When we arrived it was cold and windy. It had been raining too. The Queens was opposite where we parked so we decided to enquire about rooms. This hotel seems to specialise in coach parties, rather than individual guests as there was one such party leaving the day after we arrived.
We were told which room we could have and given a key. The proprietor left it to us to find our way around. The room was up in the attic. There was only one blanket on the bed and our stay coincided with the coldest night in August for many years. There was at least a convector heater which we made use of. Although the room had a sink (no plug) we were supposed to use the bathroom down the corridor. However, it looked as if someone else also shared this bathroom as their towel and washbag were kept there.
The proprietor assured us we could move rooms when the coach party left the following day. He gave us the key and we went out for the day, expecting to find our bag which we had left packed, in our new room. No, it was left in the attic room, but we'd handed the key for this back to the proprietor. We had to move the bag ourselves.
The new room was slightly better than the attic as it looked out on the street. However, the en suite was in little more than a cupboard. We risked having a shower, but the mould round it didn't encourage either of us to repeat this.
Breakfast had to be ordered the day before. I can appreciate this as it saves food being wasted. Tomatoes were on the breakfast menu and being in an area where they are grown I thought it would be offered, but the tomatoes were tinned. Not to everyone's taste.
We were expected to pay £140 for this experience. It was cash, no cards or cheques. Each time I saw the proprietor he kept asking for payment. We said we would pay when we left as we normally do, but I got the feeling I was almost being escorted to the cashpoint to pay our bill. Out of our entire trip, this place was the most expensive and the worst value for money.
We weren't shown to our room or where the dining room was, we were expected to find them by ourselves. There wasn't any resort information anywhere, so being first time visitors to Skegness, we probably missed a lot of things by the lack of information. I saw some books in the lounge and thought that perhaps these contained useful information about where to eat, places to go to see, but no they were full of events held at the hotel.
This hotel displays 3 stars at the front door. Heaven knows how this place earned them, it certainly isn't anything like some of the private B & B's we stayed in on the rest of our trip

Room Tip: Can't think of a single reason to ever stay here again
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pen9175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2012

My friends and I stayed at the Queens in June 2011 and then again for Christmas 2011.
The Queens hotel is owned by a fantasic couple who are more like friends than hotel owners. The staff cannot do enough for you, and where do you get entertaiment every night in other hotels. There is Bingo, Play YOur Cards Right and then after that you have a singer on to entain you. Paul and Lorraine work really hard to make sure everybody has a good time, and they are always available if you have a problem in your room. I would highly recomend this hotel to anyone. I hope Paul and Lorraine enjoy there holiday, they really deserve it after a very long and hard working year.

  • Stayed June 2011, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2011

We Spent 5 days at the Queens as part of a coach party.Our stay was wonderful from the moment we arrived till we left.The Hotel owners,Paul and Lorraine make you feel more like friends than guests.The Hotel is superb,the food excellent,staff very friendly and nothing was to much trouble for our helpful chambermaid Willma Location is great close to beach and shops.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank joan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 September 2011

After making a booking in March 2011 and paying £20 deposit for a low floor room as I am disabled for September 2011 we arrived to find they had let the room out and said we hadn't paid our deposit. This was very disapointing as we had said at this hotel for last 5 years twice a year in the same room. They confirmed thay had let the room out to some one else as wasn't moving on that. So be warned making bookings for this hotel are simply worthless as they mean nothing to the hotel owners. I haven't posted this to be vindictive only to stop it happening to someone else.

Stayed September 2011, travelled as a couple
Helpful?
11 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Skegness hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2011

It the first time I have stopped at this hotel and it was fantastic. The hotel is beautiful everyone so friendly and helpful and I will be going back

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pammie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 August 2011

We went there with a coach party of 33 senior citizens, what a fantastic hotel, Paul and Lorraine, the owners, are the most friendliest people that we have met. The hotel is spotlessly clean, food and entertainment are both first class. This hotel is conveniently situated for the amusements and shops. We arrived as holidaymakers and left as friends. We will certainly go back again.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank berniethebolt35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 May 2011

Me and the better half stayed here for one night in early May 2010 during a spur-of-the-moment trip to Skegness. We didn't decide to stay the night in Skegness until we got there and had a quick look up and down the Promenade to see which hotels had vacancies, given it being a bank holiday weekend. The Queens looked the most presentable, not only with its neighbours, but also the rest of the area.

The hotel is owned by a lovely couple who were very friendly and accommodating. On arrival, we paid £35 for each of us for bed and breakfast and chose what we would like for breakfast from a long list. The room wasn't the biggest, but it certainly accommodated the two of us for the night. It was clean, tidy, comfortable, had plenty of storage space and a balcony that looked out onto the road, pleasure beach and coast.

Breakfast was fabulous. Two courses; a bowl of cereal followed by a full English cooked to the highest standard, very nicely presented and totally delicious in a very nice downstairs restaurant.

In conclusion, this hotel provided a fantastic night with a equally brilliant breakfast, while being owned by a very friendly couple in the middle of Skegness's attractions for a reasonable price. I would recommend this hotel time and time again.

Room Tip: Get the balcony room if possible.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sean_bullock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queens Hotel

Property: The Queens Hotel
Address: 49 Scarbrough Avenue, Skegness PE25 2TD, England
Region: United Kingdom > England > Lincolnshire > Skegness
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #57 of 93 B&Bs / Inns in Skegness
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Queens Hotel 2.5*
Number of rooms: 24
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