The kids love Butlins and this has been our best break there to date. I don't know what staff/management changes have taken place but ALL the staff we encountered were SO happy, helpful and cheerful. They haven't been awful before but somehow this time everyone seemed to be so helpful. We usually eat in the Yahct club but were allocated the Coast this time and we will not go anywhere else now - it was fab !!! the staff were so friendly, from those clearing tables to the Manager. The kids play area is a real bonus too. The food choices were brill and as its all you can eat definately value for money. The choices were fab too and all cooked very well - presentation was excellent. Lots of healthy eating choices (and calories laden ones too !) and what looked like a good vegetarian section also. Really nice !!!
We stayed in silver accomodation which seemed tired. You could tell from the lime green painted bedrooms that it had recently been decorated but the painter had left paint all over - floor, windows even down the loo ! Was hole in kitchen work top and massive iron mark in carpet. Just tired but the resort was full and when we contacted Guest services regards the sheets being dirty were changed within an hour so overall not so bad. It was clean - just tired !
The staff made the holiday !
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