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Jade H

5 star service!

5.0 of 5 bubblesReviewed 19 Nov 2016via mobile
Me and my partner came for a night away and we found this bed and breakfast online and talk about value for money! As soon as we walked in the door we was welcomed in with open arms. We arrived at 6pm and it was freezing outside and we walked in and it was warm and cosy. We got to know the managers Aubrey and Dee and they showed us to our room and we got settled in. The room was lovely and clean, tea and coffee with a kettle in the room so we could make ourselves a drink as and when we wanted which was great. They recommended an Italian restaurant to us which was great and then we went back and had a chat with Dee and Aubrey before going upto bed. Absolutely fabulous breakfast and overall a wonderful stay. If you want value for money this is the place to come. We will definitely be returning to stay again very soon.
Date of stay: November 2016
Trip type: Travelled as a couple
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TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this review
Responded 21 Nov 2016
Dear Guest, thank you for your superior review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and we welcome you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (398)
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Traveller rating
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All reviews couple of nights brilliant location tea and coffee facilities sea front an enjoyable stay night's sleep few minutes walk a lovely stay lovely room lovely hosts short break town centre great weekend breakfast was delicious family room seafront paul
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Reviewed 17 November 2016 via mobile

What an amazing little treat, hosts are wonderful and cook up a grand breakfast.
With the addition of a full size pool table and soon to have a licenced bar.

Dee and Aubrey have put there fantastic stamp on this beautiful hotel looking forward to our return.

Date of stay: November 2016
Trip type: Travelled with friends
Thank ScottPhilipson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this reviewResponded 18 November 2016

Dear Guest, thank you for your superior review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and we welcome you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2016 via mobile

We were looking for a cheap place to stay for the night and we fell very lucky with the monsell the managers had only been in there 10 days so they were still trying to sort things out the managers were a very friendly couple couldn't do enough to help and the breakfast was excellent there was a bar being put in that looked very nice I'm sure when it's all ready it will be a very popular place good luck hope to see you again soon

Date of stay: November 2016
Trip type: Travelled as a couple
Thank martinb190373
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this reviewResponded 15 November 2016

Dear Guest, thank you for your superior review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and we welcome you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2016

Very polite owners only taken over last couple of days
Very hard working couple
Any problems were put right straight away
Excellent service from the couple
Hoping to return back again in 2017 fully recommended to families and anyone

Room tip: Rooms excellent full english breakfast excellent service very friendley
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Angela L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this reviewResponded 9 November 2016

Dear Guest, thank you for your superior review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and we welcome you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.

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Reviewed 6 November 2016 via mobile

We stayed at the Monsell for two nights & on our arrival we were welcomed by a lovely friendly couple that had only been running this place for 2 days! Dee & Aubrey were very warm & welcoming & nothing was too much trouble. Yes this hotel is in need of a little TLC but to see what this couple have done in just 2 days was quite impressive, from the new bar & lounge they were building to the scrubbing, cleaning & decorating. When we originally booked through the previous owners no breakfast was offered so we made alternative arrangements but when we arrived Dee & Aubrey offered us breakfast & the smell the next morning was mouthwatering with other guests sounding highly impressed, needless to say we'll certainly try it next time!
Our room was clean & spacious with a good size tv & a very comfortable bed, the room was lovely & warm as it was freezing outdoors! We also had an ensuite with a lovely hot shower & tea making facilities in the room too. This hotel is in a fantastic location close to all the delights Skegness has to offer! We can't wait to stay here again & look forward to seeing more changes made by Dee & Aubrey to further improve this great hotel! 😄

Date of stay: November 2016
Trip type: Travelled as a couple
Thank les120973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this reviewResponded 8 November 2016

Dear Guest, thank you for your superior review, it is so nice to have real genuine nice guests like yourself give reviews. We really enjoyed your company at the Monsell hotel and we welcome you back any time you wish as it was a pleasure having you stay at the Monsell Hotel and we hope to see you again soon, once again thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016 via mobile

Stayed here 3 times,always had a clean room,friendly and helpful staff,basic but ideal if you only want it as a base..Near all the shops/pubs etc ..8 minute walk to the seafront.
Have been told new management are taking over , so I hope they keep it running like it is now..

Date of stay: October 2016
Trip type: Travelled as a couple
Thank janecQ8472MF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMonsell, Guest Relations Manager at The Monsell Hotel, responded to this reviewResponded 2 November 2016

Dear Guest Thank you for your good review, we are pleased you enjoy staying at our Hotel and can confirm new Managers are at The Monsell Hotel. They will be pleased to meet you on your next visit and make you very welcome and thanks again, see you soon.

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