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“Tip Top Service”
Review of County Hotel

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County Hotel
Ranked #4 of 25 Hotels in Skegness
Certificate of Excellence
Reviewed 21 March 2014

Stayed here whilst working in the area.
I emailed the hotel to enquire about an early breakfast & facilities/rates, & received a really pleasant reply from Ross - the Manager.
Stayed there for a week on a really good rate & everything was good; rooms appeared rather dated but everything worked well & was spotless.
We stayed on a D,B&B basis & Ross was up each morning to serve us our early breakfast; dinner was very traditional & always very tasty & well served by... Ross.
Wi-fi in my room was a bit patchy, but Ross had already told me it wasn't guaranteed so I got what I expected.
Free car parking was a real bonus as was the proximity of the hotel to everything else in Skegness.
Without Ross the hotel would still be okay, but he really goes out of his way to make sure everyone is happy, which has made me rate the hotel as Excellent.

  • Stayed: March 2014, travelled on business
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2  Thank Jonny-Northerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for your review following your stay at The County Hotel, Skegness.

It’s good to hear you had an enjoyable stay and found your accommodation comfortable. Ross and his team are dedicated to offering good levels of hospitality and I am delighted you were well looked after.

Many thanks for your feedback and we look forward to welcoming you back to the Hotel soon.

Kind regards

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302 - 308 of 474 reviews

Reviewed 21 March 2014 via mobile

When we arrived the guy behind reception Ross told us we had a family room, which was a double bed and 2 singles,huge bathroom ,towels, kettle n tea/coffee ,tv and a hairdryer. The room had a sea view and lots of radiators , lights and heater. Very impressed with everything especially for the price! 20pppn!!
He gave us free breakfast for both mornings we were there too as "a thankyou for using booking . Com" !! Was really nice!!! :)
Such friendly staff offered us everything for breakfast and couldnt do enough for us in general.
Even looked after our luggage on our last day so we could enjoy skegness properly :) brilliant! And we will be returning!!

Stayed: March 2014, travelled with family
Thank Lindsey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for your feedback following your recent stay at The County Hotel, Skegness.

I am delighted to learn you enjoyed your stay and the hospitality shown by Ross and his team of staff at the Hotel.

Pleased you felt you received good value for money and would always suggest for future bookings that you consider contacting the Hotel direct to check for any special offers.

Thank you again for taking the time to share your experience and we will ensure the team keep up the good work! Look forward to seeing you next time.

Kind regards

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Reviewed 20 March 2014

We stayed over night at this hotel and found the manager Ross and his staff to be welcoming and friendly. Hotel was good value for money and spotlessly clean. Ross went out of his way to ensure that every thing was excellent.

  • Stayed: March 2014, travelled as a couple
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Thank mitch523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for your review following your recent stay at our Hotel.

I am very pleased you had a nice stay and that you were well looked after by Ross and his team.

Thank you again for sharing your experience of your stay at The County and we look forward to welcoming you back to our Hotel soon.

Kind regards

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Reviewed 10 March 2014

Great staff and management really good value for money. Bedroom and bathroom spotless very clean. Enjoyed our stay nothing was to much trouble. My friends and I were pleased to find good service with a bargain price is still around when our cash is short and we are all looking for a break that does not break the bank.

Stayed: March 2014, travelled with friends
Thank Sylvia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Many thanks for sharing your experience of your stay at our Hotel.

The team work hard to exceed expectations whilst providing comfortable accommodation, good food and great service all for an honest price. Delighted you found our Hotel to be good value for money and you enjoyed your break.

Thank you for taking the time to post your review and hope we will have an opportunity to look after you and your friends when visiting Skegness in the future.

Kind regards

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Reviewed 8 March 2014

The County was again the venue for our annual dancing weekend. The staff, as usual, were welcoming and friendly ably led from the front by manager Ross. My wife managed to lock herself out of our room but was quickly and courteously attended to. One couple had a mishap with the window blind in their bathroom and were promptly moved to another room - typical of the service with a capital Serve. As I said last year, it is not a 5* hotel but it is excellent value.

  • Stayed: February 2014, travelled with friends
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1  Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for your feedback following your Annual Dancing Weekend at our Hotel.

So pleased that you enjoyed your stay and that you were well looked after by our dedicated team at The County.

We pride ourselves on providing good levels of hospitality and it is very much appreciated for you to acknowledge this.

I trust your Dancing Weekend went well and hope to able to welcome you back to the Hotel in the future.

Kind regards

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Reviewed 4 March 2014

Have just returned from a weekend break. Our third visit to this hotel. A lovely 1930's hotel with original features. It could be seen as a little dated, however, a warm welcome awaits all who visit this reasonably priced establishment. The bedrooms were spotlessly clean with good quality towels and bedding. The breakfast choice was excellent and a good menu choice for evening meals.
The best thing to mention about this hotel is the manager Ross and his staff. Ross greets you as an old friend and works tirelessly to ensure you are comfortable and enjoy your stay. I wonder if he ever has a break as he was to be seen all times of day and the evening. Nothing appeared to be any trouble. All other staff are a real credit to themselves, courteous, friendly and hard workers. I hope that the Hotel company knows what an asset all the staff are. Thank you all for looking after us so well.

  • Stayed: March 2014, travelled with friends
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2  Thank Rascal510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for your very kind review and sharing your experience as a ‘regular’ guest of our Hotel

I am delighted you enjoy the hospitality shown by Ross and his team at The County along with the comfortable accommodation and good food on offer.

I am very pleased you were so well looked after and hope we can welcome you back for a forth visit sometime soon!

Many thanks

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Reviewed 2 March 2014

Yep- Ross the manager has a +ve presence--> if anything he is sometimes guilty of being on +ve automatic pilot -> but that is as much a compliment as an improver.
Paid £56 for 2 x nights B&B so this is true value --> worth 50% more.
Reasons for not 5* was the bar was not open and welcoming but that said it was end of Feb. Also the shower in the single room was very tight - but overall great value, great staff and great location. If you go there to find fault then you will find it -in the "season" this would be a great place to relax, and worth paying more for.
No trouble in recommending to others ....

  • Stayed: February 2014, travelled solo
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2  Thank Neil050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at County Hotel, responded to this reviewResponded 11 April 2014

Thank you for sharing your recent experience at our Hotel.

It is very nice to know you felt you received good value for money and we endeavour to price our rooms fairly and honestly.

The County is a good standing 2 star property with an enthusiastic and hard working team of staff who will be pleased to read your comments.

Thank you for your most valuable feedback and trust we will have an opportunity to welcome you back to our Hotel in the near future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about County Hotel

Address: North Parade, Skegness PE25 2UB, England
Region: United Kingdom > England > Lincolnshire > Skegness
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 25 Hotels in Skegness
Price Range: £35 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — County Hotel 2*
Number of rooms: 40
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