Disgusted with the Royal Hotel Skegness that they should ring up the tour operator Nova Tours that my 88 year old mother usually goes on holiday with to say that they were over booked and cancelled several single already booked rooms with the tour operators visit 3 days before their arrival.
I hope that the other people looking forward to their holiday as much as my mum were also disappointed. Mum unfortunately this year suffered a spell in hospital herself and also became a widow after loosing her husband in late February 2013.
I did some research on the internet looking at the Royal Hotel in Skegness previous to telling mum what a nice place it seemed to be which boosted her ego and was so looking forward to it. Now she is back down on a low ebb as at this time of the year it is almost impossible to book another holiday to replace the one she had as they are already booked up for the rest of the season.
My opinion is that this hotel had no consideration for the people it has disappointed leaving the time to tell them 3 days before their arrival to inform them of the cancellation. Its unprofessional and Irresponsible as they have lots of time to review and check their bookings before hand.
May be the hotel might like to console my old very unhappy disappointed mother. I think that its not first come first served its more about cancel the single rooms for the nice old dears and lets let them out as doubles and make more money seeing as the sun is shinning and lots of people are looking for rooms
I now rest my case from a disappointed son of a very nice old and unhappy mother.
Be careful when you book this hotel, there is no guarantee you will get your room especially if you are a single person !!!!!!!!!!!
- Official Description (provided by the hotel):
- The Royal Renaissance Hotel is a lovingly restored elegant Victorian Hotel situated within it's own grounds in Skegness, Lincolnshire, with spectacular landscaped gardens and breathtaking sea views. A private family run hotel with caring and professional service from the moment you arrive, ensuring that you will visit Skegness and The Royal Renaissance Hotel time and time again. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Skegness
- Royal Hotel Skegness
- Skegness Renaissance