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Best Western Consort Hotel
Ranked #7 of 15 Hotels in Rotherham
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309 reviews from our community

Traveller rating
    130
    88
    51
    23
    17
See reviews for
57
93
15
80
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Manchester
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 August 2014

My partner and I have just returned from a three night stay at the Consort Hotel....firstly the positives - all the staff we had dealings with we're very pleasant and helpful...particularly the Reception staff...we too had issues with the Wifi, so much so that we were given several other room keys to try (whilst walking with our iPad) to see where the strongest signal was....we eventually ended up at the far end of the hotel in one of the 'Suites' ....this was a lovely large room albeit quite dated and if I dare say...very clean in some places and not in others! One of the face cloths looked like it had been used to clean with bleach as it had white stains all over it.....the White bath towels (lovely size) had marks all over them some of which looked like makeup that hadn't quite come off.....the shower head didn't seem to fit the holder correctly and needed some
adjustment to stop water from overflowing over the top of the shower head itself but a lovely powerful and hot shower once sorted.
There was a constant 'Hum' from either outside or below us which we assume was something to do with the kitchen? It didn't stop us from sleeping and we got quite used to it but some people may find it a little bit annoying...particularly if you were paying full price for that room!
The Wifi seems to be a real problem in this hotel as most of the reviews mention it somewhere....perhaps it would be better to say that wifi is available in reception and leave it at that? at least then if people were able to connect in their room it would be a bonus for them and if not they would know that they had to sit in the reception area to access it?
When visiting family we would stay here again but would definately check the Wifi first as unfortunately even on holiday we still have to run our business and need internet access.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank littlegav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConsort, Guest Relations Manager at Best Western Consort Hotel, responded to this review, 22 September 2014
Dear littlegav

Thank you for your recent review. Please accept my apologies for any problems experienced during your stay. the WiFi fault has been repaired since you were here.

I will pass your kind comments on to the staff and I hope that we can welcome back to Best Western Consort Hotel again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
1 review
Reviewed 11 August 2014

There was nothing that was disturbing, but as in most english hotels and B&Bs there is carpet in the rooms which I personally do not like as I prefer not to walk bare-feeted on this. The stay was very good overall, and its location next to the motorway makes it an ideal place to stop on the way to the north, however it was slightly difficult to find without a navigation system.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConsort, Guest Relations Manager at Best Western Consort Hotel, responded to this review, 22 September 2014
Dear Alexandra C

Thank you for your wonderful review. We are delighted that you enjoyed your stay and we hope to welcome you back to Best Western Consort Hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinmel Bay, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2014 via mobile

Nice clean room. No wifi. Man who attended breakfast was very rude looked like he hated his job didn't want to be there At all. Bed comfy. Ordered room service at niggt food was cold when arrived. Apart from that good hotel

Stayed August 2014, travelled as a couple
Helpful?
Thank danielle19929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConsort, Guest Relations Manager at Best Western Consort Hotel, responded to this review, 22 September 2014
Dear Danielle19929

Thank you for your recent review. Please accept my apologies for any problems experienced with the WiFi during your stay. We are currently having some upgrades carried out to the system and this should be completed shortly. I have passed your comments regarding breakfast and room service on to our Food & Beverage who is taking appropriate action to ensure the problems you experienced do not happen again.

I hope you will visit Best Western Consort Hotel again in the future and see the improvements that have been made following your last stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lytham st annes, England
Level 5 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 10 August 2014 via mobile

We have just stayed here for one Saturday night for a family wedding. Ideal location as wedding was just around the corner. Hotel staff were excellent! Got our rooms ready for 12 instead of the usual 3pm check in as we needed to get ready early. Came back to the hotel around midnight and there was another wedding here. Our room was an executive one (211) which was right above the function room. Very loud but we had been drinking all day so slept easily enough through that!
Breakfast was average at best but you get what u pay for and turned out to be good value for money
Would stay again if need arises

Stayed August 2014, travelled as a couple
Helpful?
Thank NigePP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConsort, Guest Relations Manager at Best Western Consort Hotel, responded to this review, 22 September 2014
Dear NigePP

Thank you for your recent review. We are delighted that you enjoyed your stay and we hope to welcome you back to Best Western Consort Hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louth, United Kingdom
Level 6 Contributor
225 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 25 July 2014

We spent two nights at the Consort Hotel. The hotel is very near the M1 which you would have thought would be noisy. It was very warm weather while we were there and had the windows open wide all night. There is air conditioning in the rooms if you want it. The beds were very cosy so we slept very well. The motor Way was no problem. The staff were all very helpful both in the dinning room and on the reception. The food was good and well presented. We ate in the dinning room for the two evening meals. there was plenty of choice.
If we are in that location again we would stay at the Consort. Thank you for making our stay special.

Room Tip: 1st floor room, then you can have the windows open.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Valerie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConsort, Guest Relations Manager at Best Western Consort Hotel, responded to this review, 22 September 2014
Dear Valerie T

Thank you for your wonderful review. We are delighted that you enjoyed your stay and we hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Consort Hotel

Property: Best Western Consort Hotel
Address: Brampton Road | Thurcroft, Rotherham S66 9JA, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Rotherham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Consort Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Conveniently just 5 minutes from Junction 1 off the M18 and a stone’s throw from the M1 and A1, this hotel is ideal for exploring South Yorkshire and includes free Wi-Fi and parking. It’s their keen eye for quality that really makes this modern hotel stand out from the competition. Committed to providing matchless hospitality with a friendly yet professional service, even the smallest of details is dutifully attended to. What’s more, it’s both convenient and easily accessible making it a perfect home-from-home for those seeking to explore the surrounding area.Individually decorated and furnished, each of the 27 en-suite guestrooms are both comfortable and well-appointed. Every room also comes fully-equipped with all the luxuries that the modern traveller would expect, including free Wi-Fi, flat-screen TV, 24-hour room service and tea and coffee making facilities. Whether staying for business or leisure there are accommodation options to meet all needs, including Classic Double or Twin rooms, spacious Superior Rooms or family-friendly Suites.Specialising in a selection of tasty British favourites, the restaurant offers a range of dining options with something to suit all tastes and dietary requirements. Taking great pride in the quality of their food, they endeavour to use locally sourced produce and ingredients wherever possible.With its accessible location, great service and excellent facilities the Hotel is an ideal meeting and conference venue. It offers a variety of well-equipped and flexible meeting rooms all of which benefit from natural daylight and the attention of the Hotel’s professional and dedicated conference staff.The Hotel is located in the town of Rotherham, just a 5 minute drive from Junction 1 off the M18, and within easy reach of the M1 and A1. What’s more it also provides plenty of free on-site parking. The city of Sheffield is just over 20 minutes away as is Doncaster and both offer excellent transport links to the rest of the country. There is also a local train station at Rotherham, just a 10 minute taxi ride from the Hotel. For those flying in, it’s a 50 minute drive to East Midlands International Airport.With a central location in the heart of South Yorkshire, the Best Western Consort Hotel is ideally placed for trips to Rotherham, Sheffield and Doncaster. There are plenty of great attractions to be found in the surrounding area and visitors will never be short of something to do. Engage in a spot of retail therapy at Meadowhall indoor shopping centre, enjoy world-class music, comedy and more at Sheffield’s Motorcross Arena or try your luck at Doncaster Racecourse. For family fun there’s the MAGNA Science Adventure Centre, thrilling watersports at Rother Valley Country Park and ice-skating and swimming at Doncaster Dome leisure centre. The scenic beauty of the Peak District National Park is also within easy reach and offers unparalleled opportunities for those wishing to experience the great outdoors. ... more   less 
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Also Known As:
Best Western Rotherham
Rotherham Best Western

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