Stayed here many times in the past but this time it was obvious how filthy the place had become. the corridor carpets were so dirty dirt was sticking to them and the walls were the same - the smell of stale smoke was present during our 2 was to be three nights stay. the duvet was just thrown over our bed without it being made properly and the bathroom was shoddy. soap dispenser was broke and soap attachment just thrown to one side - grouting was filthy - general shabby and dirty appearance was evident. The Good Night Inn chain should be ashamed .At 55 per room with breakfast it is not recommended. At breakfast the carpet again was filthy. A group of middle aged guests were swearing loudly and no member of staff approached them. In fact they were joking with them. We found it all very uncomfortable. After complaining we did get a portion taken off our bill and promptly booked into the Carlton park next door for our last night. For one pound cheaper 54 per night the facilities were top notch. Clean - swimming pool etc. we can't understand why the 'pub' side of the Brentwood is clean with good food and yet the hotel has fallen into this filthy disrepair. As ex Rotherham folk who visit relatives we won't be staying here again. Staff stand around - there doesn't appear to be training in etiquette - no uniform - 6" worn by some - it just appeared all wrong. Such a Shame such a beautiful building has fallen this low.
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- Also Known As:
- Brentwood Hotel Rotherham