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“A Very Pleasant Surprise”

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Mercure Sheffield Parkway
Ranked #2 of 15 Hotels in Rotherham
GreenLeadersBronze level
Reviewed 18 August 2014

An outstanding place to lay your head. Out-of-town hotels on business parks are usually soulless places where weary road warriors refuel and prepare for battle the next day. This is an exception, providing warm and friendly service, very good food and the highest standards of cleanliness.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 - 418 of 927 reviews

Reviewed 17 August 2014

Stayed here via buy a gift.com but would stay again independently great base for Sheffield and peak district good facilities plenty of free parking good staff and nice and quiet rooms very well equipped overall a great experience would recommend to others.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank Cathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Stayed one night on business. Don't normally stay at "chain" hotels, prefer to find independents or a good B&B, however this hotel was ok.
Large clean executive room with one of the most comfortable beds I think I have ever slept in.
Room service food was OK, breakfast buffet pretty good as well.
Free wifi was very handy for working in the lounge area.
Some staff a bit grumpy!

  • Stayed: August 2014, travelled on business
    • Sleep Quality
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2  Thank Steveb_196607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 17 August 2014

Dear Steveb_196607,

Thank you for taking the time to review our hotel. I'm pleased that you enjoyed our facilities; it’s great to see that our beds were a highlight of your stay. I am sorry to read that you felt some of the team you encountered were "grumpy". Guest satisfaction is paramount in everything we do. If you would like to discuss in more detail, please don't hesitate to contact me at the hotel.

I look forward to welcoming you to the hotel again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

This hotel only recently changed to the Accor Group and was rebranded as a Mercure. . Stayed for two separate nights on business this week, it needs to get up to speed to meet the Mercure standard.
The Hotel itself was well up to the standard, the staff were very friendly, however the service was very poor and the food, just very average.
I am in this area in this area on business often,I will stay again, but they must improve.

Stayed: August 2014, travelled on business
3  Thank FrankJ123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea H, General Manager at Mercure Sheffield Parkway, responded to this reviewResponded 17 August 2014

Dear FrankJ123,

Thank you for your review. As a hotel we learn and adapt from guest feedback. I am sorry to read your experience of our hotel was average. Our intention is to always excel guest expectations. I am disappointed you felt this wasn't the case with your stay. Your comments will be used to enhance the service we give to all of our guests.

We look forward to welcoming you back to the hotel soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

I stayed at the ASTON HOTEL, Sheffield in April 2014 and was perfectly happy with the accommodation, service and buffet breakfast. Having just (August 2014) made a return visit I think that the hotel has got even better under the Mercure brand. They have created a nice lounge area in what was once part of the ground floor restaurant - presumably this was space that wasn't being used to capacity and made other improvements.

The hotel was clean and rooms modern and comfortable; the staff welcoming. The free wifi actually works and was appreciated - an excellent location for guests with their own transport (ample free parking) and no room noise from the nearby Sheffield Parkway.

The breakfast has got even better and a menu of items cooked to order was a nice touch and appreciated; especially good for those not into "The Full English".

Very happy to endorse the earlier recommendation and will stay again.

  • Stayed: August 2014, travelled as a couple
    • Location
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1  Thank Stephen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Excellent service, staff friendly and very helpful, they couldn't do enough for us. The room was clean and spacious with air conditioning which was a bonus as the weather was very hot. Food was ok but evening meal came with meat and potatoes only, I had to ask for veg which was an optional extra. However, we didn't have to wait long and it was worth the wait. Breakfast ok but could have been hotter. Excellent value for money as it included tickets to Chatsworth House, would definitely stay there again if I was in the area.

  • Stayed: July 2014, travelled as a couple
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1  Thank Val C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The hotel is clean, rooms spacious and well presented. Staff all very pleasant. The evening meal was perfectly acceptable and breakfast too. Although I do have to say the coffee was undrinkable so best opt fot tea.
There is no doubt that a this is a perfectly good hotel with decent food and well placed for shopping and exploring the peak district. And at £89 for a room with 3 course evening meal, breakfast plus 2 tickets to Chatsworth House excellent value for money.

Stayed: July 2014, travelled as a couple
1  Thank Alan_Cris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Sheffield Parkway

Address: Catcliffe Rotherham Britannia Way, Rotherham S60 5BD, England (Formerly Aston Hotel Sheffield Rotherham)
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Rotherham
Price Range: £46 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sheffield Parkway 4*
Number of rooms: 78
Official Description (provided by the hotel):
Located a few minutes away from Junction 33 of the M1, this hotel in Sheffield is a modern and striking building offers "state of the art" meeting and events facilities. The Mercure Sheffield Parkway, opened in 2008 and is on the Sheffield Parkway. Not only does our luxury hotel in Sheffield come complete with luxury accommodation, our Foundry Restaurant and Bar provides exceptional food and drink to help make your stay at the Mercure Sheffield Parkway, as comfortable as possible. ... more   less 
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Also Known As:
Rotherham Aston

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