We stayed there twice, already writing a review after the first stay because it is very strange that on their website and other booking servers, the Railway Sleeper seems to be just one house, offering rooms with breakfast. Our company had booked us in there for 4 nights and paid WITH breakfast, only on arrival did we find out that again, there was no breakfast as we were not in the advertised house, but in a different building without breakfast.
On our last day we were confronted by the owner, who didn´t like our first review, although we solely expressed our personal opinion.
To cut a long story short - the owner got very rude and verbally abusive to us, it even ended in an assault. And this because of a review! We were more than shocked! There was no way of a polite communication with the owner. We have seen on other review-websites that this wasn´t the first time this had happened to a guest.
The houses are both not well staffed, no one can be seen at any time, that makes problem solving very hard, the whole breakfast issue, especially if prices are advertised as "breakfast included" on their website are very misleading.
There are many nice and well priced guest houses in Colchester - rather give those a try - it may save you from being bruised.
- Official Description (provided by the hotel):
- This is a lodge and is on a room only basis but all rooms have a microwave and a mini fridge located close to the mainline railway station servicing London Liverpool Street and Colchester General Hospital and also very close to Western Homes football stadium. There is ample parking and free wifi unlimited. Not only are there plenty of excellent pubs, restaurants and take-aways walking distance from The Railway Sleeper Lodge. Historic Colchester town offers much more. There are numerous activities such as visting Colchester Castle, the superb Castle Park as well as many other landmark buildings you would expect to find in Britain's oldest recorded town. ... more less
- Reservation Options:
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- Also Known As:
- The Railway Sleeper Lodge Colchester, Essex