We have visited Hall Farm Café many times over the years and when Trudy was Manager the service was excellent. However on our last 2 visits this year the service has been terrible. On both occasions we ordered coffee and 2 fruit scones but only one scone was brought to our table. The staff seemed to be very inexperienced and we got the impression that there was no-one in charge helping them to work more efficiently. On our last visit we sat in the garden which has a lovely view over the countryside and it was a joy to see the new born lambs. However no-one came to serve us and we had to go inside to place our order. We noticed that none of the tables had been cleared although some staff did come out with orders none of them bothered to clear the tables. The only efficient, friendly staff are Billy (who has now left) and Rory who has had days off on our last 2 visits. This is not a cheap café and is now badly let down by a lack of customer service.
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