We stayed here to travel to and from the 2014 V Festival, we booked because we wanted a family room as there were three adults and they offered a family room and the Chelmsford Travelodge was really expensive. First impressions were better than we expected however first impressions can be deceiving. There was a strange smell in the room which was located to two dirty nappies left in the bathroom bin by the last guests. There was a old hat on top of the wardrobe forgotten by a previous guest all forgivable until we turned up for breakfast on Sunday morning at 9.05 am and was locked out. The breakfast waitress Deborah shouted through the door that she was closed and had stopped serving because it was 9.15 am ? Clearly a time difference in Colchester to GMT ok we were late but maybe a the offer of a hot drink, cereal and fruit juice would have been nicer than being shouted at in front of other guests. Like naughty school children ? Our shower had two settings, scalding hot or freezing cold. The room was never cleaned during our three night stay, dirty cups, unemptied bins and the same towels for three days. Checking out on Monday we decided to skip breakfast and eat somewhere decent instead. Checking out consisted of speaking to someone on the entry phone and being asked to post the key cards through the letterbox, no how was your stay etc. We wanted to pay for the room in cash but was charged on the card it was booked with. Ok it was cheap and they didn't increase their prices for V weekend but you get what you pay for and unless you have no other options I'm sure there are much nicer places to stay in Colchester, it's a shame because it has great potential as it's a lovely old and historical building, 50 terrible ratings can't be wrong. We nicknamed it Bates Hotel and won't be returning.
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- Also Known As:
- Riverside Hotel Colchester, Essex