I stayed at the County the staff where great, the rooms where spotless the breakfast was brilliant i was at a army reunion and enjoyed the banter in the bar area i will be going back.
- Free Wifi
Although this hotel is clean and reasonably comfortable, it is very dated and the decor is stuck in the 1970's. The best thing about this hotel is the helpfulness and friendliness of the staff. Breakfast is fairly unexciting but acceptable and the service in the restaurant is good and quick. The net curtains in the rooms are quite dingy and could do with a freshen up and the carpets on the stairs are worn,it is a sort of faded grandeur type of hotel, i.e. seen better days. With a bit of updating it could be a really good place to stay and is very near the railway station and handy for the shops and amenities of Carlisle.
Stayed for weekend with a golfing party. Staff were brilliant and food was fine. Ideally placed for all Carlisle amenities and very close to the station so no humping or taxis needed! Great value. Yes, the place is in need of a bit more refurbishment but it's good points far outweigh the bad. We'll be back next year.
The staff here are great; really helpful & friendly. We did read the other comments about the Hotel, but it was better value than the Travelodge so we decided to book 2 days there. Even though we were early, we were offered the room. We had a choice. We were up-graded to a suite, but that was on the front of the Hotel on the first floor. We receptionist said that it could get noisy as the taxis & pubs were nearby. We were given the key to a 3rd floor room as well, & given the choice to view both in our own time, & return the other key to reception. We opted for the smaller room on the 3rd floor. It was very clean, warm & cosy, but a little worn around the edges. The carpet on some of the floors was a bit bare in places, but for value it was very good. The breakfast was a buffet style of hot/cold selections & there was a free car park at the back of the hotel which was ideal as parking would have been a nightmare. There are good restaurants nearby of all nationalities & the main street is almost outside the door. For what we paid, you could not complain !!
I have just stayed at this hotel for four nights.
The staff were really helpful and cheerful and work very hard in what was a rather run down hotel. The breakfasts were fine, if a bit limited and our room was large with plenty of hot water and cleaned daily with fresh towels supplied. One bed was very comfortable but the other rather lumpy with a dip in the middle.
The entrance, reception area and lower staircases are in dire need of refurbishment - if I had come to enquire about a room I would have headed straight back through the doors, which would have been a shame as the service, food and rooms represented fair value for money for such a central hotel.
I enjoyed my stay but I won't be rushing back.
This hotel looks like it may have been very nice 30yrs ago, but really is in dire need of updating and refurbishing. The receptionist who checked me in was very nice and extremely helpful. I stayed in a single room which was cramped, the furniture was dated and shabby, the wash hand basin was in the bedroom as it wouldnt fit in the 'en-suite', and the tv was miniscule and impossible to watch from the bed (which was very uncomfortable). The best I can say about the room is that it was warm enough, but when I moved the bed slightly in order to turn the radiator down in the night (as the window didnt open due to the secondary glazing panels) I found loads of dust and fluff under the bed. Breakfast was buffet style, served by friendly staff and very nice. This hotel is close to the railway station and town centre amenities. The weeds growing in the gutter of the canopy over the front entrance to the hotel sum up the apparant neglect of this establishment by the owners.