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“In need of modernisation”

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Premier Inn Carlisle M6 Jct44 Hotel
Ranked #6 of 20 Hotels in Carlisle
Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“In need of modernisation”
Reviewed 17 August 2014

Stayed on the 14th August as a stop over when visiting Scotland. The hotel is very tired and dated. In need of modernisation, having stayed in various Premier Inns, it wasn't up to the same standard as others. The carpets in the hallways were taped down in places. The bedside light didn't work in room and there was a sticky patch on the headboard that my hair kept sticking to (bit off putting). I reported this in the morning and the reception staff said they would sort it out. I also couldn't get a wifi connection in the room. All this said, the staff were all pleasant and polite, can't fault them and I did get a good night sleep as the beds are very comfortable.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank 2175karenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 20 August 2014
Dear Guest,

Thank you so much for taking the time to review our hotel, I am just sorry that we have not reached your expectations. We are not a purpose built Premier Inn, which explains the lay out of the building, we are hopefully in-line for a refurbishment which should improve the appearance of the hotel, this is starting slowly, we now have brand new televisions and the fantastic new beds which Premier Inn are putting into all of our hotels, once this has been completed I hope that we can welcome you back to our hotel.
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1,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
Studley, England, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 15 August 2014

I stayed at the Premier Inn in Carlisle on the way back from Scotland. I found the room and mattress very comfortable. The food served in the restaurant was excellent and the waiter was very friendly.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Anita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 20 August 2014
Dear Guest,
Thank you so much for taking the time to review our hotel and I was very pleased to hear that you had enjoyed your stay with us. I agree, the new beds are fantastic and we have been getting some great comments about them. We pride ourselves on our friendly team and I am pleased that our restaurant team looked after you. I hope we can welcome you back next time you visit Scotland.
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Derby, United Kingdom
Level 4 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 August 2014

Typical of the older buildings this one looks tired on the outside and there is no lift. Our room was clean and comfortable as in every other Premier we have stayed in to date. Extra milk was given when requested and the staff were welcoming and polite on arrival. Great value for money as a stopping point on our way to Scotland. ASDA was just around the corner to refuel the car and to buy fresh fruit for our onward journey.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayzelknut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 15 August 2014
Thank you so much for taking the time to review our hotel, I was so pleased to hear that you found our rooms to be clean and comfortable. A lot of our guests use us as a stop over for visiting Scotland or on their homeward journey back down South, it's an ideal location.
I hope we can welcome you back to our hotel in the near future
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Birmingham, United Kingdom
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 August 2014

This is an older hotel which has been rebranded as Premier Inn. As a result it's in need of a renovation. The rooms are OK but the corridors are a bit shabby. The Bar / breakfast area is an integral part of the hotel rather than the usual separate pub which is common with the purpose built hotels. As a result the breakfast serving area is a bit cramped and I thought the range was less than the usual range offered.
I stayed here in July when it was hot. There is no A/C, the bedroom windows do open but the road noise out side is pretty bad. If you are staying in the summer opt for a room at the back of the hotel, these should be quieter.
Better still stay at the Premier Inn 2 junctions down which is purpose built.

Room Tip: See general comments.
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  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank jason s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 15 August 2014
Dear Guest,

Thank you so much for taking the time to review our hotel, I was disappointed to hear that we have not entirely met with your expectations on this occasion. You are right, we are not a purpose built Premier Inn and have inherited the style of building, I agree the corridors are extremely long, we are hoping that we are in line for a refurbishment, this year alone we have seen many improvements to the hotel which have updated us and I do hope that we can welcome you back when all the relevant improvements have been made.
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West Midlands, United Kingdom
1 review
Reviewed 11 August 2014

One of the best premier inns and they really do mean comfortable nights sleep both families thorough enjoyed the experience The rooms was so clean and warm and the beds was the best we had every slept on, and the breakfast was lovely plenty to choose from a variety for everyone.


  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 15 August 2014
Dear Guest,

Thank you so much for taking the time to review our hotel, I was really pleased to hear that you and the rest of your party have enjoyed your stay. We have recently had brand new beds put into the hotel and we are getting some fabulous comments about them, I agree with you about the breakfasts, what a great way to start the day and set you up for the rest of your journey. I hope we can welcome you and your family back to our hotel in the near future.
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Norwich, United Kingdom
Level 6 Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 11 August 2014

As other's have said, this is not the most attractive hotel from the outside, it is huge (I think the chap on reception mentioned 300 rooms!) and as a result the corridors are very, very long! However, we were looking for a clean, quiet room to sleep in overnight - which we absolutely got for the bargain price of £29! The room was nicely furnished to a good standard and the bed was exceptionally comfortable.

The staff on reception were friendly and helpful - basically everything we've come to expect from a Premier Inn. While we'd want somewhere smaller with more character for a longer stay, we'd absolutely stay for a one-nighter on the way to Scotland.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 15 August 2014
Dear Guest,

Thank you for taking the time to review our hotel and I was so pleased to see that you have had an enjoyable stay with us. You are right, the hotel is big - the largest in Cumbria, but just 127 bedrooms, still very big though! I am pleased that our reception team were helpful and friendly, this is something we pride ourselves on. We have just recently had brand new beds put into our rooms, it's great that they receive a thumbs up from you. I do hope we can welcome you back to our hotel in the near future.
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Harlow, United Kingdom
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 August 2014

Functional place, nice and clean which was being painted and renovatated at the time. Not built as a Premier Inn so restaurant and bar attached which was fine. Don't bother with the meal deal - we ate elsewhere that evening and being able to purchase either a contenental or full breakfast kept the price down. Charming and helpful staff. A useful and cost-effective stop-over prior to a holiday in Scotland.

Room Tip: Not really sure, but I'd guess from the attitude of the staff at reception that if you had a spe...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Herne_the_hunter99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorene M, General Manager at Premier Inn Carlisle M6 Jct44 Hotel, responded to this review, 15 August 2014
Dear Guest,

Thank you so much for taking the time to review our hotel, I was very pleased to see that you had an enjoyable stay with us and that our staff were all friendly, this is something which we pride ourselves on. Sorry you didn't sample our Meal Deal, a lot of our guests think it's a fantastic offer - maybe next time? I do hope we can welcome you back to our hotel in the near future.
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Additional Information about Premier Inn Carlisle M6 Jct44 Hotel

Property: Premier Inn Carlisle M6 Jct44 Hotel
Address: Parkhouse Road | Kingstown, Carlisle CA3 0JR, England (Formerly Holiday Inn Carlisle)
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Carlisle M6 Jct44 Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
If you're planning a big event, you want a big hotel. Premier Inn Hotel Carlisle M6 Jct 44 is the largest hotel in Cumbria, and ideally situated for the Lake District and Scotland. So if you're travelling with a big group, or you're just looking for the perfect stop over, we're the ideal choice. The fun comes in all shapes and sizes in Carlisle. Live it large on Lake Windermere, with a boat trip up the UK's biggest natural lake. Or take a little trip back in time in time along Hadrian's Wall. Climb England's highest peak, or see an exhibition of small but perfectly formed objects at Tullie House Museum. Then recharge your batteries with a meal at our restaurant, and a night in our hugely comfy beds. This hotel has 7 air conditioned meeting rooms, which can accommodate up to 110 delegates. View real time availability and book a meeting room through our website. Directions: Leave M6 J44, follow A7 for Carlisle. Turn right at the first set of traffic lights and then take the first right. This takes you into the hotel car park. Transport and local information: Tullie House Museum & Art Gallery Carlisle Castle Gretna Green & The Blacksmiths Anvil Carlisle Train Station 2.5 miles. ... more   less 
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Also Known As:
Premier Inn Carlisle (m6, Jct 44) Hotel Carlisle
Premier Inn m6 j44
Premier Inn Carlisle M6 Jct44 Hotel Cumbria

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