We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I can't see what the fuss is about”
Review of Pinegrove Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Pinegrove Hotel
Ranked #16 of 20 Hotels in Carlisle
Carlisle, United Kingdom
Level 6 Contributor
239 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“I can't see what the fuss is about”
Reviewed 4 September 2013 via mobile

I have stayed here with my family for over 6 months due to a house fire. The hotel is clean, great food(homemade). The staff are great, both professional and friendly and I wouldn't hesitate to stay again. Yes it is a little outdated but it is in keeping with the building.

Stayed October 2012, travelled with family
Helpful?
Thank Keiran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

71 reviews from our community

Traveller rating
    13
    26
    16
    4
    12
See reviews for
16
28
5
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Stockport, England
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 April 2013

I have now stayed at this hotel three times, and am about to stay for the fourth time. If you are looking for a posh hotel, newly decorated, mod cons and flash facilities, then this is not the one for you. But if you are looking for a hotel with friendly and attentive staff, a hotel with character, good food and cosiness, then this is the one to choose.
The times that I have stayed have been because of a family bereavement and I cannot fault the staff for their friendliness, sensitivity and helpfulness.
I notice from previous reviews that customers thought the facilities were dreary and cold. I found the hotel to be cosy and warm both in decor and temperature, and I know that if there had been a problem, then the staff would have done their utmost to sort it out for me.
I have eaten at the hotel each time and the food was good value for money. Always hot, and a good selection on the menu. Breakfast is really good! And there is a well-stocked bar too!
This hotel is very good value for money and I would stay here again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level 5 Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 January 2013

I was shocked at the dreary inside to this hotel it is really run down and not really clean at all, carpet edges are dirty and the bathroom tiles are mouldy. The room was really cold too I was there with my granddaughter for one night and she is 9yr old and her opinion was (oh are we staying here!!!! she wanted to go some where else but it was late when we arrived so we went out to eat and got out early in the morn. Not good even for a 2star ......

Room Tip: There is'nt any
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank maurCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Carlisle hotels

Blackpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 July 2012

Why didnt I smell a rat, because they had all moved out. They where bit overkeen to get my money in advance and once I saw the room it wasnt hard to see why. My night was me and my family clinging on to a bed that had two legs shorter than the others, with the fear of touching the floor which moved. We are now suffering from anxiety, paranoia and fear.. Breakfast involved us hanging on to the bed as they waited for us, ready to grab a hold and feed. The bedbugs where actually more than just a cute little good night rhyme that I would say to my daughter before she goes to sleep. We are now all receiving counselling. Stay safe and avoid.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank cameron1407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Co Durham
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 June 2012

Stayed here for 2 nights over The Jubilee weekend. Staff very friendly, beds clean and comfortable. Breakfast adequate. For £32.50pp B&B..what do you expect ...The Hilton !!!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KRTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed 10 May 2012

Spent one night on business. Very nice small hotel.
Made to feel welcome, good sleep, good breakfast.
Very good and friendly service.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharlesBEdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 31 October 2011

We stayed at the Pinegrove after we had our wedding reception there. We had a fabulous day , the food at our 'do' was lovely & home made . The staff were helpful and polite and bent over backwards to ensure that everything ran smoothly for us . I can't thank David and the team for everything. We had a number of our family & friends stay over with us at the hotel and we all enjoyed an excellent breakfast the following day, yes some of the decor is dated but there are some lovely original features including a beautiful stained glass window. The rooms are clean and comfortable. We have been for evening meals and SUnday lunch - the food has been great on each occasion! My experiences at the Pinegrove have always been positive - and everything is very reasonably priced - including the bar !

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsBailey-Sanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Carlisle hotels
2.0 mi away
Cumbria Park Hotel
Cumbria Park Hotel
#8 of 20 in Carlisle
612 reviews
1.1 mi away
Ibis Carlisle
Ibis Carlisle
#5 of 20 in Carlisle
1,375 reviews
1.4 mi away
Crown & Mitre Hotel
Crown & Mitre Hotel
#7 of 20 in Carlisle
974 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
The Halston Aparthotel
The Halston Aparthotel
#2 of 20 in Carlisle
224 reviews
3.1 mi away
Crown Wetheral Hotel
Crown Wetheral Hotel
#1 of 1 in Wetheral
980 reviews
1.2 mi away
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
#17 of 20 in Carlisle
1,013 reviews
Show Prices
Show Prices
Show Prices

Been to Pinegrove Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pinegrove Hotel

Property: Pinegrove Hotel
Address: 262 London Road, Carlisle CA1 2QS, England
Region: United Kingdom > England > Cumbria > Carlisle
Hotel Style:
Ranked #16 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:2 star — Pinegrove Hotel 2*
Number of rooms: 30
Official Description (provided by the hotel):
We are a friendly, family-run hotel conveniently situated close to Carlisle city centre and the M6 with ample on-site parking available. The hotel has thirty comfortable en-suite bedrooms with television and direct dial telephone in each room. Delicious meals are served for lunch or dinner. Meeting and conference facilities are available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, 5viajes2012 S.L., Odigeo, Agoda and Priceline so you can book your Pinegrove Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pinegrove Hotel Carlisle, Cumbria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing