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“Woukld recommend this hotel to everyone.”
Review of Cumbria Park Hotel

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Cumbria Park Hotel
Ranked #8 of 20 Hotels in Carlisle
Gateshead, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Woukld recommend this hotel to everyone.”
Reviewed 12 December 2012

Ten of us booked in for one night, could not fault the hotel at all.Friendly staff, clean, warm rooms, breakfast was supberb. For the price it was fantastic will definetely go back. Quite a walk in to town but that did not bother us. Taxi back was reasonable.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianeandgordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean B, Owner at Cumbria Park Hotel, responded to this review, 24 March 2013
Thank you for your positive review of Cumbria Park Hotel. Service, cleanliness and good food are a priority to us, so we are pleased your group enjoyed their stay.
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598 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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English first
Carlisle
Level Contributor
155 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 6 December 2012 via mobile

A warm welcome followed by a clean room and a comfy bed. Everything worked so it's an easy place to stay. No faffing about asking for extra things or requesting something missing, which is so common in many hotels.

The decor wasn't to my taste with its swags and tails and metal framed chairs and gold framed pictures or it would have been a five.

I'll stay here next time I'm in Carlisle. Thank you.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElizabethCarlisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean B, Owner at Cumbria Park Hotel, responded to this review, 24 March 2013
Thank you for reviewing the Cumbria Park Hotel and thank you for your feedback on the room. We are in the process of upgrading the rooms, so hopefully they will be more to your taste on your next visit. We look forward welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redcar, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 November 2012 via mobile

My wife and I spent last Saturday night at the hotel. This was our second stay. We decided to give it another chance after a stay back in May which was, well, less than impressive.

Well, what a difference 6 months has made! We arrived early and were given a really warm welcome. The staff offered to check if our room was ready yet (12:30pm) and it was. We were asked if we needed help in with luggage.The room was very clean, bathroom spotless. We were up in Carlisle to see our daughter who is studying at the local university so weren't in the hotel that long.

The room was comfortable and quiet. The next morning breakfast was great, and quick too.

Overall we were really pleased with this stay. The hotel seemed well manned, with staff only too pleased to help. It's an ideal location for walking into the town and really good value for money. We will return.

Stayed November 2012, travelled as a couple
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean B, Owner at Cumbria Park Hotel, responded to this review, 4 December 2012
Thank you for taking the time to review the Cumbria Park Hotel. I'm very happy to hear that your return visit to the hotel was much improved since your last visit in May. The hotel changed ownership in August 2012 and service, cleanliness and good food are a high priority to us. So it is good to hear that change can be seen by our guests. We look forward to welcoming you back soon, where you will hopefully enjoy your stay even more as we are currently updating certain aspects of the hotel without changing its unique charm.

Regards,
Dean Barnes
Owner
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London, United Kingdom
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 16 November 2012

we stayed here just one night - to attend a family event in carlisle. Coming up from London on the train we arrived quite late, but that wasn't a problem for them. Breakfast is good, but the whole hotel needs a make-over. Whilst it is clean the furnishings, carpets, curtains etc - all feel very tired. I suspect that it hasn't been re-done for 25 to 30 years.
good value, plenty of parking at the back, friendly. the location suited us but others might find it too far out of town.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harmsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean B, Owner at Cumbria Park Hotel, responded to this review, 4 December 2012
Thank you for taking the time to review the Cumbria Park Hotel and thank you for your feedback on the room. We have recently taken ownership of the hotel in August and are currently upgrading the rooms and other aspects of the hotel without changing its unique charm. Hopefully you will stay with us on your next visit to Carlisle and see the changes since your visit in July.

Regards,
Dean Barnes
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
n yorks
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 November 2012

stayed only for one night b/b en route elswhere, arrived late so only had a drink in the bar before bed we found the hotel clean ,friendly, helpful staff and the room comfortable if small the breakfast buffet better than expected for the price all in all pleasant and good value and would return

Room Tip: if you are staying for more tha 1or2 nights look to upgrade
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosieNYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean B, Owner at Cumbria Park Hotel, responded to this review, 4 December 2012
Thank you for taking the time to review the Cumbria Park Hotel. I'm pleased to hear that you found our service, cleanliness and breakfast to your satisfaction. As new owners, we and the hotel team are trying hard to offer our customers a quality experience. Hopefully we will be able to offer you one of our executive rooms on your next visit.

Regards,
Dean Barnes
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedfordshire
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 November 2012

I have to travel to Carlisle on work matters about 6 times a year and have stayed at the Cumbria Park Hotel on each of these occasions.

There are some reviews that are a bit derogatory but my own experience is that it is friendly, welcoming and has everything I need for a 1 - 2 night stay. Yes, its a little dated decor wise and its not ultra modern but if you want ultra modern then book somewhere else and pay two or three times the price. I don't think its fair to grumble at all with the facilities or service provided for what the Cumbria Park charge to stay there. As a lone female worker I also feel very safe when I stay there which accounts for a lot nowadays.

Breakfast is excellent with a really good fresh choice of just about anything. Well done Cumbria Park and keep it up!

Room Tip: I would ask for a room at the back of the hotel as they are not on the main road. I have stayed in...
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2012

Only stayed for 1 night and thought the room clean, spacious and comfortable - only slight issue was that the shower had to be run for about 10 mins for the water to run hot! The breakfast buffet was excellent with plenty of choice and all seemingly fresh. The staff were all very helpfull and pleasent.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cumbria Park Hotel

Property: Cumbria Park Hotel
Address: 32 Scotland Road, Carlisle CA3 9DG, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cumbria Park Hotel 3*
Number of rooms: 54
Official Description (provided by the hotel):
The Cumbria Park Hotel is a privately owned hotel and has been established for over 40 years. Located 1.5 miles from the M6 J44 and a 10 minute walk from the town centre. We have a leisure club and 6 conferences rooms. The menu is a mix of modern and traditional. A warm, friendly atmosphere awaits you. ... more   less 
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Also Known As:
Carlisle Best Western
Best Western Carlisle
Cumbria Park Hotel Carlisle

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