I booked a double room for my partner and I as were attending a family wedding at the weekend in the hotel. The wedding was great, the food was lovely, a really well organised event by them, the staff really nice and helpful too.But the room let my experience down. Room 114, if your interested. It was small, very small, especially for a double. It was tidy, and clearly newly decorated .but The bed was pushed in a corner, so I had to climb over my partner to get into bed, but it was neatly made, and clean, so I kind of forgave that. When we arrived the window was open, I thought how conciderate to air the room for us, actually the window was broken and didnt close! Which I found out at 1am when we came back after the party, when I really didnt feel like moving rooms, and knew there was no way to solve it then and there. So we were cold. Humph. But it was ok, because in the morning the shower wasnt working properly, and could either be cold, or really really hot so I was very much warmed up after that. Oh, and for a double room, we only got one tea cup for a morning brew when we got up , which just finnished me off to be honest. :( I know it was a cheap booking, and breakfast was included, which was good- a good selection. But just a few details, which happened to accumilate in one room, really let it down. I know that other rooms were better, the bridal suite was lovely, and others said their rooms were ok too. It was just sadly my room led to an unsatisfactory experience for us. :( I did notify staff when I checked out, and she did apologise and say she would notify maintenance, but I felt let down.
- Official Description (provided by the hotel):
- The Cumbria Park Hotel is a privately owned hotel and has been established for over 40 years. Located 1.5 miles from the M6 J44 and a 10 minute walk from the town centre. We have a leisure club and 6 conferences rooms. The menu is a mix of modern and traditional. A warm, friendly atmosphere awaits you. ... more less
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- Also Known As:
- Carlisle Best Western
- Best Western Carlisle
- Cumbria Park Hotel Carlisle