Really disgusted at Ibis…… booked 3 rooms for 4 nights with breakfast online…. Within the hours guys staying said they did not want breakfast, couldn’t find how to modify booking so cancelled booking and rebooked straight away without the breakfasts…. Now find that they took the payment twice and will not refund… small print says that cancellations will not be refunded…. Really underhand IMO… so beware of the small print and forget fair play at the Ibis brand… my error cost me £530…. Dodgy ethics IMO… Oh and the 3rd floor room smelt of drains, they haven’t replied to my email on that.
- Official Description (provided by the hotel):
- The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Carlisle Hotel Carlisle
- Accor Carlisle
- Ibis Carlisle Cumbria