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“Army reunion” 5 of 5 bubbles
Review of Premier Inn Carlisle Central North Hotel

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Premier Inn Carlisle Central North Hotel
Ranked #11 of 20 Hotels in Carlisle
N.e. Lincs
Level Contributor
4 reviews
3 hotel reviews
“Army reunion”
5 of 5 bubbles Reviewed 7 May 2014

Great service throughout the stay.The room was spotless.The location was just a short walk into town.We were able to reserve a large table to seat us all (14) on both nights.The staff were very friendly and help full.And we won the quiz.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank N_E_LincsMonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 13 May 2014
Dear Guest,

Many thanks for your lovely review. I am really pleased to hear you had such an enjoyable stay, you found your room to be of such a high standard and even managed to enjoy the quiz in our adjoining restaurant, congratulations on your win! I will certainly pass on your kind comments regarding the service you received to our team. I hope we are able to welcome you back to Carlisle Central North Premier Inn on your next visit to the area.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

414 reviews from our community

Traveller rating
    180
    121
    72
    28
    13
See reviews for
129
168
12
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Any
English first
07071964
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

room was lovely. huge bed. friendly staff. great pub next door. serving cheap but great food. parking right under window was bonus
nonoise from the road outside even though its busy, we were at front but still didnt hear much.

Room Tip: try band book when cheaper,
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 07071964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 29 April 2014
Dear Guest,

Thanks for taking the time to review your stay with Carlisle Central North Premier Inn. Your feedback is very important to us and we are delighted that you had a comfortable stay and that the team looked after you well. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward to welcoming you back to stay with us again in the future.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, United Kingdom
1 review
3 of 5 bubbles Reviewed 28 April 2014

Nice quiet room, but bathroom was dirty and the bedroom smelt of sweaty socks. We didn't hear any noise from other guests though and that's great for a bank holiday weekend at full capacity. Parking was good, disappointed we couldn't get served at Dinner and had to go elsewhere.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PJeff04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 29 April 2014
Dear Guest,

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the team at our hotel. If you would like to discuss these issues further please do not hesitate to contact me on operationsmanager.carlislecentralnorth@whitbread.com. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellon, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 27 April 2014

My family and I stopped off here for a night on our way back home from our holiday. We primarily chose it as we got an excellent deal for the one night.

Having stayed at many Premier Inn's this one looked just like all the others when we arrived. However, once inside it was quite different. I don't know what the building used to be used for but it is definitely not as pleasant and welcoming as other Premier Inn's.

The rooms are just like all other's with the same facilities and comfortable beds. There was plenty of space for putting up a travel cot in the corner of the room.

The bathroom was smaller than expected with a much shorter bath (I'm 6'1"). But the strangest thing was the large chunk that had been cut out of the bathroom door to allow the toilet to "pass through" it when it was opened or closed. Not very professional looking.

One of main drawbacks of the hotel is its design. The corridors are quite wide and with very high ceilings (unlike most other PI's) which results in them echoing noise very easily. It was certainly the noisiest PI I have stayed at because of this.

There is a Flaming Grill pub attached to the hotel. The good thing about that is there is a greater selection of food than you might find at other PI's, including a very good kids menu. Downside is it can get very busy and you can't book a table. Breakfast is also served in the pub however unlike other PI's we've stayed at breakfast doesn't start until 8am at weekends (not 7am), quite frustrating when you have a young family that get up early and you want to get on the road.

The staff were very friendly and welcoming to us and nothing was too much trouble.

If you got as good a deal as we did then great, but we would probably find another hotel to stay at in the future.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 29 April 2014
Dear Guest,

Thanks for your feedback regarding your recent stay at Carlisle Central North Premier Inn. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible standards and service, and I will certainly ensure your feedback regarding the bathrooms is passed on. It's great to hear the team looked after you well and I am sure they will be thrilled to receive your comments. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burton on Trent
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

Breaking our journey on the way to Fort William we were welcomed by a team of happy smiling staff. We couldn't fault anything about our stay and would recommend that other teams use this Premier Inn as a bench mark for their staff.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 16 April 2014
Dear Guest,

Many thanks for your lovely review. We were delighted to read your comments, its fantastic to hear that we contributed towards making your stay at Carlisle Central North Premier Inn so enjoyable. I will certainly pass on your kind comments to our team. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 12 April 2014

We stayed for just one night, and even at short notice we got the ‘cool, quiet room’ that we requested.
A typical older Premier Inn, with the usual clean and comfortable room, friendly, helpful customer service from the front of house team. The bathroom was clean and compact, with a shorter bath than some Premier Inns.
Only a short drive from the M6, but much less motorway noise than I expected - traffic was slightly audible in the distance. Room heating efficient, but like many older Premier Inns no cooling facility, other than opening the window (not that being too warm was an issue in early April!).
Breakfast was the usual Premier Inn standard and freshly cooked to order.
Regular daytime bus service to Carlisle centre which is only about 20 minutes walk.
We would use the hotel again.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Northernlass481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 16 April 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us at Carlisle Central North Premier Inn. I'm really pleased to hear you enjoyed your stay and found your room and the service you received to be of a high standard. It's great to hear the location of the hotel was so convenient for your stay and you were able to enjoy breakfast with us.
Thank you again for your lovely review, we look forward to welcoming you to stay with us again on your next visit to the area.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 April 2014

Friendly staff polite and professional. Nice rooms clean and nice size.
We enjoyed our stay at premier inn, we went to see friends of ours, it was just in the right place. Everything you needed for your stay.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-3210, Manager at Premier Inn Carlisle Central North Hotel, responded to this review, 3 April 2014
Dear Guest,

Thank you for your review with Carlisle Central North Premier Inn. We are pleased that you had a comfortable stay with us, and that our hotel, and great facilities met your expectations. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued endeavours to provide our guests with this service. We look forward to welcoming back to Premier Inn soon.

Kind Regards

Sam Grieve
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Carlisle Central North Hotel

Property: Premier Inn Carlisle Central North Hotel
Address: Kingstown Road, Carlisle CA3 0AT, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Carlisle Central North Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
Carlisle is the ideal base to explore the grandeur of the Lake District. And Premier Inn Hotel Carlisle Central North is a grand place to stay, putting you within easy reach of the national park as well as the business and leisure facilities of the historic city centre. Whether you're strolling along Carlisle high street, or stomping along High Street Fell, there's plenty to distract you here. Some visitors come to buy livestock at the Harrison & Hetherington auction market, others to spend time on Hadrian's Wall. Every September there's the Tour of Britain cycle race too. Then it's time to unclip from the pedals and unwind back at the hotel, with our tasty restaurant and extra-comfy beds. Directions: Exit M6 (J44) onto the A7. There is a Premier Inn hotel located on this junction but Carlisle North is located 1 mile away on the A7 towards Carlisle.On the left, next to The Gosling Bridge Transport and local information: Carlisle Castle Historic Site Hadrian's Wall Historic Site Carlisle Golf Course Carlisle Train Station 2 miles ... more   less 
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Also Known As:
Premier Inn Carlisle Central North Hotel Cumbria

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