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“Disaster” 1 of 5 bubbles
Review of Premier Inn Carlisle (M6 Jct42) Hotel

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Premier Inn Carlisle (M6 Jct42) Hotel
Ranked #2 of 20 Hotels in Carlisle
Certificate of Excellence
Irvine
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disaster”
1 of 5 bubbles Reviewed 19 August 2014

Problems with power cut from minute we arrived. Did not admit to major problem & told to move hotel until we had been in hotel room for 2 hours. Then had to move to another hotel when despie booking a meal for 18.30 could not now get a meal until after 21.30. Went to McDonalds instead. Staff had lost the plot.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank oldgrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie L, PITL at Premier Inn Carlisle (M6 Jct42) Hotel, responded to this review, 21 August 2014
Dear Guest, Thank you so much for taking the time to write this review. I am extremely disappointed that we did not meat your expectations on this occasion. We did try and keep the entire guests informed of the situation with the power. It is rare for us to have power failure and I can only apologise for the experience you had. Please be assured that your comments have been noted and your feedback is very important to us. We look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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756 reviews from our community

Traveller rating
    439
    246
    51
    11
    9
See reviews for
240
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90
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Musselburgh, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 18 August 2014

Everything from start to finish fantastic as usual. friendly, clean and exceptional value for a hotel like this. Budget hotel but it doesn't feel like it. Stayed in Premier Inn's a fair bit and never been disappointed.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 August 2014 via mobile

You've seen them in Cell Block H, they are there in good ol' Porridge. .... now you too can experience of a prison cell at this Premier. In room 32A, you have all the usual fitments of a Premier Inn with the added feature of a windowless cell. High up on one wall is an opening allowing the minimum of light and air just like in all those prison dramas. On a hot evening, the place is airless, you can pace the room but not look out unless you stand on as chair. Feel enclosed, feel cut off from the outside world, experience room 32A. It makes leaving in the morning that little bit more enjoyable!

Stayed August 2014, travelled with friends
Helpful?
1 Thank Norman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie L, PITL at Premier Inn Carlisle (M6 Jct42) Hotel, responded to this review, 21 August 2014
Dear Guest, Thank you so much for taking the time to review our hotel. I was disappointed to hear you did not enjoy your stay with us on this occasion. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and apologise that on this occasion we failed to provide this. Your feedback is very important to us and I would like to resolve this for you if you could email me at pitl.carlislem6j42@whitbread.com with your reservation details.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

Great room for us to get a good nights sleep in and then the breakfast in the morning to get you going for the day. Just what was expected no more no less. Stayed at this Premier Inn now on three occasions and its been great on each occasion. We will probably stay there again next year on our way up to Scotland.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 11 August 2014 via mobile

Stayed here for one night on the way to Scotland. The hotel was easy to find with plenty of parking and the usual friendly staff, and the room was clean and fresh. I didnt eat at the connected restauraunt. There is some motorway noise, as would be expected, but it is subdued and I did not find it a problem.

But my room, no 32A, did not have a proper window, only a ventilation opening set high up on the wall, which made that particular room rather claustrophobic. Had I been staying for more than one night i would have asked for a different room, but it was ok for one night. Other rooms in the hotel seem to have normal windows.

But for this issue, I would have given it 5 stars

Stayed August 2014, travelled solo
Helpful?
Thank Stwffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bude, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 11 August 2014

Very good hotel, friendly staff and very welcoming. From the moment that we arrived the staff made us feel very welcomed. Their knowledge of the area was first class and were more than willing to advise on attractions to visit.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andshe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westbury, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

Stayed here for a couple of days nearly 3 years ago..couldnt put exact date because it wouldnt let me... our stay was everything you'd expect from a premier inn...quiet, great sleep, clean and tidy rooms.. just what we wanted. We only sleep there as we come on holiday so use premier inns to travel around the country. Usually a couple of nights here then move on to another area for a couple of nights. We have gone from cornwall to kingslynn to newcastle to cumbria this wayover the past 10 years. We find the better ones are usually the ones with the pubs attached next door or across the car parks. We arent looking for the extras a lot of people want and expect. the pub next door was fantastic. Our meals were great. Service excellent. Just what you want when youve had a hard day driving and exploring the countryside and lakes...

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank magicsangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Carlisle (M6 Jct42) Hotel

Property: Premier Inn Carlisle (M6 Jct42) Hotel
Address: Carleton, Carlisle CA4 0AD, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 20 Hotels in Carlisle
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Carlisle (M6 Jct42) Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Perfect for exploring the North West of England and Scotland too, Carlisle is a great destination in its own right. And when you're staying at Premier Inn Hotel Carlisle M6 Jct 442 you'll be able to enjoy all that this vibrant city has to offer. What's your favourite subject? History? Then make sure to visit Carlisle Castle and experience 900 years of fascinating facts. Geography? Marvel at the stunning landscape of the Lake District. Sports? Carlisle racecourse is just a short journey away. Cookery? Now you're talking - our onsite Table Table restaurant brings a fresh twist on eating out, and there's a comfy bed awaiting you at the end of your evening. Directions: Situated just off M6(J42), south of Carlisle. Next to the Border Gate Table Table. 10pound in taxi to city centre Transport and local information: Carlisle Castle Historic Site Hadrian's Wall Historic Site Carlisle Racecourse Carlisle Train Station 3 miles ... more   less 
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Also Known As:
Premier Inn Carlisle (m6, Jct 42) Hotel Carlisle
Premier Inn Carlisle (M6 Jct42) Hotel Cumbria

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