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“Three and a half stars, really...”
Review of Dalston Hall Hotel

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Dalston Hall Hotel
Ranked #15 of 20 Hotels in Carlisle
Reviewed 21 January 2014

Dalston Hall would be getting four stars if its price structure had been a little more realistic. It isn't really a £130-a-night hotel and the menu is incredibly over-priced - and we live in London! This is an historic hotel, with an interesting past - I'll let you delve further. It's reputed to be a haunted dwelling but if, like me, you don't believe in all that nonsense, you'll find this a relaxing stopover. Rooms could do with a little updating. This isn't a boutique hotel, although it could do with a few boutique flourishes. Our bath was from the 80s, the ceiling was peeling and throughout the room are messages of warning: don't put anything other than toilet roll down the toilet; no smoking in bedrooms... and I think there's a £200 deposit required if you want to drink wine in the room. In 2014, we know how to behave in a hotel room. We're not Keith Moon.

Il Divo was pumped through the main hall on a loop - this doesn't add to the atmosphere, but rather detracts. We thought that the hall should be used to seat diners, rather than have us eat in an extension to the side of the building. The menu was shockingly dear and this meant we couldn't afford to eat here for two nights on the trot. However, the food that reaches your table is very, very good and the staff are superb. The chef was given the night off on Sunday - this restaurant could be full every night by being a bit more reasonable with the price structure. In London, you won't spend more than £10 on risotto. But they're a very friendly bunch in Dalston Hall, and the two lads serving in the bar are courteous and quick to serve your drinks.

The rooms are quiet and beds wide and comfy. The hotel is delightfully warm even in the grip of winter. We didn't see a single ghost, but then again, you're not going to! Breakfast is included in the price and is very good, and throughout your stay you'll no doubt come across the owner - he made us feel welcome and was a friendly person to see around the place. Dalston Hall is a fantastic base to explore the area. You don't need a car. It's a 20-minute walk into Dalston, but go in your wellies or walking boots because there isn't a pavement for half the distance. Cars go like the clappers along this stretch of road, too. We walked into Carlisle on Sunday morning. It's five miles. Go out of the entrance, turn left, take your first left, and this will lead you to the Cumbrian Way. It's a well-used pathway and one of the things you'll notice is that in Carlisle, everyone says hello to you. In an hour and half, you'll be sipping a Starbucks on Scotch Street. A most enjoyable yomp.

We'd love to return, but this needs to be £90/£100 a night. The hotel was empty on Sunday, and it really shouldn't be. Still, we had a great time. Taxis from the train station are £10. But bring your walking boots and save some money! A good alternative to the expensive menu is The Thin White Duke at 1 Devonshire Street, Carlisle. Battered halloumi could end up being the death of me, but it was mega! With ch-ch-ch-chunky chiiiips! And visit Carlisle Castle - an excellent history lesson.

  • Stayed: January 2014, travelled as a couple
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2  Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 226 reviews

Reviewed 7 January 2014

My boyfriend and i spent a night here on our way down south.

On arrival we were upgraded to a junior suite as the hotel was not full. This was a lovely gesture and gave a great first impression. The room was very nice with a jacuzzi bath in the corner.

The thing about this hotel is that it is going for an upmarket feel however some aspects of the hotel experience do not fit with this upmarket feel.

We had dinner in the hotel restaurant and after having a drink in the bar we were shown to the dining room. It is such a shame that the dining room is in some sort of new extension of the hotel, with dirty french doors in need of a good paint. The food was good but it was so let down by the decoration of the dining room.

There was an unpleasant smell in the en suite shower room (perhaps from the drains?) however as we were only staying one night we didn't feel the need to mention it.

There were a limited number of staff evident on our stay. The young man on reception when we arrived doubled as the barman and our waiter during dinner. He was very polite however he never seemed at ease.

It is evident that the owners of the building also live there as during dinner two young children appeared in the kitchen (as the dining room was quiet they were easy to hear) I do not feel that this sort of thing should be done in a hotel restaurant which charges £26 for a steak without any accompaniments. I have no issue with children being around however if the hotel is trying to set a tone of upmarket luxury then hearing young children screaming from the kitchen does not help.

I would recommend staying here and if passing i would perhaps stay again however some small improvements could make the whole experience feel that bit more special.

  • Stayed: November 2013, travelled as a couple
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2  Thank SafariloverUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

My husband and I came here for the weekend on the way to Scotland. The hotel itself is a very beautiful old Manor House/hall with wood paneling and original features. The bedroom (room 7) was much bigger than we expected and had everything we needed. It was modern and well presented. The Do Not Disturb tiger was a great touch of individuality. The barman was polite and attentive and offered great advice on where to go in the Area. We did not eat out main meals in the hotel but heard they were very good. Breakfast had a good selection andthe atmosphere was relaxed. You can see that a lot of care and love has gone in to this hotel and it shows through. We will definately be back if we are in the area.

  • Stayed: December 2013, travelled as a couple
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2  Thank NB0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

What can I say other than what a fantastic place this is. Couldn't wait to explore it as soon as I got inside. Really beautifully done with a good balance of character and modern comfort.
The owner was a lovely man, very helpful with the information and history about the place. All the other people we met there were all very pleasant, especially the young man serving us at dinner who was very friendly and polite.
Room 1 was lovely with a great four poster bed and an amazing jacuzzi bath, again a really good mix of old character with modern and comfortable extras.
Food was superb, brilliant 3 course meal and the steak is a must. Very extensive drinks menu, plenty to choose from. Breakfast also good with lots of choices.
Overall this is a great place to stay for a treat, I really enjoyed my time here, just sad I couldn't stay for longer!

  • Stayed: December 2013, travelled as a couple
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1  Thank jimbob_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

I have just come back from a short weekend break at this lovely hotel/hall.

On arrival, we where amazing with the exterior of the place, and how grand it looked. Its not a huge hall, but its smaller size made it feel more homely and certainly an ideal option for a wedding location!

Inside the hall, again, old grand and beautiful. Wooden panelling throughout, leading to an open main hall where weddings are held. Wonderful place to take photos and enjoy.

We stayed in room 1, which was a mix of old and modern. Grand 4 poser bed facing a modern mood lit jacuzzi bath, which also had a sparkling 'star' style roof over it. (lovely!)
The room was clean, the bathroom with shower was new and modern, with a great raindrop shower. The jacuzzi in the room was brilliant. This was the highlight for me, it just set the mood for a great relaxing stay. And as for the bed, it was difficult to get out of as it was so comfy.

The gentleman on reception, (the owner/manager?) was very pleasant and helpful. Giving my girlfriend some literature on the history of the hall and the ghosts that have been seen in there. (Unfortunately, we didn't see anything spooky during our stay).

The evening meal, we both decided to try the steak, as many people on here have recommended. We where not disappointed. At first, we thought it maybe just a smidge expensive, but once the steak arrived, we knew this was a good priced steak.
We both had Sirloin, Medium Rare and the steaks where big, really really good sized!
Cooked to perfection, with an amazing smokey taste. Highly recommended!!!

Breakfast was lovely too. I had the full english, and my girlfriend had Smoked salmon(?) and scrambled egg. Once again, the food was of a great standard!

If your looking for a nice, quiet, romantic place to stay as a couple I'd highly recommended Dalston Hall. My girlfriend said it best "This was the best birthday I've ever had".
With comments like that, I knew booking here was not a mistake. :)

Room Tip: Room 1 has a jacuzzi and 4 poster bed, perfect for a romantic evening.
  • Stayed: December 2013, travelled as a couple
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2  Thank Hailfire101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

Our 20th anniversary and we needed something really special and we got it. The place was amazing. So cosy and friendly yet grand and impressive.
The staff could not have done more to help. The food was off the chart. We have never eaten stake or lamb cooked so well and properley never will again until we go back, which we are already planning.

  • Stayed: November 2013
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1  Thank cluck1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

I recently stayed here with my partner as we had a wedding in Carlisle. The hotel was unique and did not have a chain feel. I really liked all the History about the hotel and Carlisle itself. The food was good as was the service - I would recommend this place to anyone. Fantastic

  • Stayed: September 2013, travelled as a couple
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2  Thank Matt-Lowry-Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dalston Hall Hotel

Address: Dalston Road (B5299), Carlisle CA5 7JX, England
Region: United Kingdom > England > Cumbria > Carlisle
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#3 Romantic Hotel in Carlisle
#3 Luxury Hotel in Carlisle
Price Range: £118 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dalston Hall Hotel 4*
Number of rooms: 13
Official Description (provided by the hotel):
A unique 4 Star hotel nestling in the heart of the beautiful Cumbria, just 10 minutes yet a million miles away from the vibrant City of Carlisle, this magnificent Grade II listed Hotel provides the finest luxury coupled with discreet yet friendly service from the resident owners and their team. The perfect place to stay. Thirteen individually designed, lavishly furnished suites and bedrooms. The perfect choice for fine dining. Exquisite cuisine complemented by a splendid cellar. The perfect choice for weddings and celebrations of all kinds, be they on a grand scale or rather more intimate. ... more   less 
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Also Known As:
Dalston Hall Carlisle
Dalston Hall Hotel Carlisle, Cumbria

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