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“Would recommend”
Review of Bedford Swan Hotel

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Bedford Swan Hotel
Ranked #7 of 18 Hotels in Bedford
Reviewed 24 April 2012

Stayed at the Swan whilst on business. Staff very friendly and helpful. Plenty on-site parking. Delicious food. Will stay again.

  • Stayed: April 2012
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Thank MalkieGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 27 April 2012

Thank you for your kind comments regarding staff and food. We hope to see you in the near future.

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1,435 - 1,441 of 1,669 reviews

Reviewed 23 April 2012

We have been going to the Swan for about 10 years. When BDL purchased it I hoped it wouldnt loose its rustic charm. It hasn't and is more charming than ever. Redone rooms and corridors are a terrific addition to the old timey elegance of the hotel. An updated menu is also a plus.

  • Stayed: March 2012, travelled on business
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Thank 555Shermans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 27 April 2012

Thank you for your delightful feedback and loyal custom. We look forward to seeing you again.

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Reviewed 18 April 2012

Had overnight spa package on 14th April with 5 other freinds. We've had quite a few pamper days now and all 5 of us said that the treatments here were "the best by far" - thanks to Angela & Sam - I was so impressed with Angela that I will be going back for a massage in the next few weeks. Girls who had Sam said the same. Spa and Hotel staff were very polite, attentive and freindly, made us feel very relaxed. Food for lunch & dinner & breakfast was scrumptious, we had lunch in the "snug" by the spa because we were in our robes, and that was nice being able to lounge around eating, drinking, chatting and laughing (a lot !!) but you could have lunch in the main restaurant which is a lovely setting and where we had dinner - lunch time waitresses and evening restaurant staff must also be thanked for being so attentive and giving us a great service. Our rooms were also very good. The only thing I would change if possible is the pool area, its very small so all 6 of us couldnt lounge around in there together, it only fits 2 loungers, but I'm not moaning as we were quite happy sitting in "snug" area . All in all we had a wonderful stay and we all said that we will definately be going back for more - Price and quality of "Spa Package" was excellant, well done the Bedford Swan and Lotus Spa.

  • Stayed: April 2012, travelled with friends
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Thank SmiffyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 19 April 2012

Thank you so much for your delightful feedback. Your comments have been circulated to the team who I know will be pleased to read them. We very much look forward to welcoming you back to The Swan in the near future.

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Reviewed 16 April 2012

We recently had our wedding at the Swan Hotel ( 13/4/12) and had the best 2 days of our lives . From the moment we looked at the hotel as a venue choice we were treated so well . On the run up every request and query was answered quickly and efficiently by Emily , Nothing was too much effort . From checking in the day before everything ran smoothly and we were made to feel special by all thd staff . Big thank you to Paul who looked after us on the big day . He had patience , calmness and showed us genuine kindness .The little touches made such a difference like getting my dad a brandy when he got overwhelmed and making me a bacon butty at our evening reception !!! Thank you . All our guests said the day was a hit and the food and wine fabulous . We plan to return on a yearly basis to relieve the day :))

  • Stayed: April 2012
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Thank catsvina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 17 April 2012

Firstly congratulations on your recent wedding. Many thanks for taking the time to post your delightful feedback. Your comments have been circulated to the team who I know will be pleased to read them. We look forward to seeing you again soon.

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Reviewed 16 April 2012

Just sitting back at my desk from a fantastic weekend at Lotus Spa and felt the urge to write a review. Occassionally throughout the year a group of girls (this time 6 of us) attend a spa retreat, Lotus Spa beats all the others hands down and we are already looking at a rebooking!! We were treated with 100% attention and the team couldn't do any more for us, Sam (my beautican) worked magic on an ongoing back problem and I will be making future appointments as it helped tremendously. It's hard to find a beauty therapist that understands and "wants to spend the attention and detail" in making sure you leave happy. We were all more than satisfied and between the 6 of us voted that this was the best, which is alot considering we've been to so many.

So thankyou, Lotus Team....and see you again soon!

Regards
Kim

  • Stayed: April 2012, travelled with friends
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1  Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 19 April 2012

We are so pleased to read your comments regarding Lotus Spa and thank you for taking the time to leave your feedback which is much appreciated. Hopefully you will be back again soon.

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Reviewed 15 April 2012

Just come back from a spa package break with my friends. It was fantastic, excellent value, spa ladies delivered the best treatments we have ever had and were wonderfully attentive. Hotel provided lovely food and comfortable accommodation. Will definitely be returning

  • Stayed: April 2012
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Thank PCSJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 17 April 2012

Many thanks for your feedback. We are delighted your stay was such a success and look forward to seeing you in future.

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Reviewed 9 April 2012

Just spent a weekend over Easter at the Bedford Swan on a bb & dinner offer.

The hotel is fantastic, lovely clean well decorated rooms, public areas full of character with newish deep pile carpets, and staff that a very helpful.

There is a charge for parking your car overnight for guests of £5.00 when registered with reception, which annoyed me, I have stayed in many hotels and have NEVER had to pay for parking. The excuse from the management is that it stops non-guests from parking as they are charged £10, but it still doesnt stop them zero rateing guests.

The swimming pool is very impressive and has a 'Roman Bath' theme, we enjoyed it but we were the only two in at the time and as its not massive, could get quite crowded.

The restaurant was well placed loverooking the river and has impressive decor
The buffet breakfasts are fantastic with loads of choice of cold and cooked options,
However, we found the evening dinner prices to be excessive, you are allowed £25 each towards the inclusive dinner, normaly this should cover a three course dinner but you could easily go over here with starters at £5, sweets at £6 and an. 8oz fillet steak at £25. oh yes,and an extra £1 for hand made chips instead of skinny fries!!!
My wife ordered a cesar salad and found fish in it, on checking with the waitress, she was told that "its the way they do it",she had to leave most of it!! If the management read this then please show this addition on the menu as im sure its not normal in a cesar salad.

This a wonderful hotel, good friendly staff, and a great position, would love to stay here again but would hve dinner out in one of the many nearby restaurants.

  • Stayed: April 2012, travelled as a couple
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Thank upopup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swan113, General Manager at Bedford Swan Hotel, responded to this reviewResponded 11 April 2012

Many thanks for choosing to spend your Easter break at The Swan and thank you for your kind comments regarding the rooms, breakfast and staff.
Regarding parking we introduced charges last October due to both ever increasing land costs and to save space for our genuine customers. Being situated in the town centre we were often losing all our space to shoppers in the town leaving no space for our patrons.
The £25 meal allowance for guests on inclusive packages is generally sufficient, however supplements would always be needed to be paid for steaks.
The traditional recipe for a Caesar salad includes anchovies and our Chef makes this to the traditional recipe.
I am delighted that overall your stay was a pleasant one and we look forward to seeing you again.

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Additional Information about Bedford Swan Hotel

Address: The Embankment, Bedford MK40 1RW, England
Region: United Kingdom > England > Bedfordshire > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Bedford
#4 Business Hotel in Bedford
Price Range: £66 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bedford Swan Hotel 4*
Number of rooms: 113
Official Description (provided by the hotel):
The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more   less 
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Also Known As:
Bedford Swan Hotel Bedfordshire

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