I stayed at the Swan based on the recommendation of a colleague who rated it highly. I was in room 148. I was woken at 1.30 am by a loud motorised noise just outside the window. This was made worse by the aircon unit heating the room uncomfortably while set to 17 degrees. I was moved to another room by the night manager when I asked. However with the disturbance I did not get a decent night's sleep. In fact I lost 4 hours sleep and was not a happy camper. I got different explanations for the noise. It was variously a generator or the extractor fans from the kitchen which somebody forgot to switch off.
The duty manager offered a discount on the room and a complimentary upgrade on my next visit. I won't be taking them up on a future visit.
We had a meal there. The staff were obliging but very slow as they were clearly understaffed.
Overall the staff were helpful but I won't be returning.
- Official Description (provided by the hotel):
- The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more less
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- Also Known As:
- Bedford Swan Hotel Bedfordshire