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Bedford Swan Hotel
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Reviews (1,749)
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All reviewsafternoon teaterrace barlotus spaoverlooking the riverpool and jacuzzilovely hotelwedding receptiontown centrecar parkingsunday lunchembankmentmeganousetreatmentvenue
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Reviewed 8 May 2014

A beautiful setting for a very nice hotel. Staff were all very pleasant and courteous and the rooms well appointed. The breakfasts were absolutely excellent, the best I have had and the service second to none. Well worth a visit.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this reviewResponded 9 May 2014

Many thanks for sharing your feedback. Your comments regarding staff, rooms and breakfast are much appreciated and we hope to see you again soon.

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Reviewed 6 May 2014

Fantastic service, very friendly staff, amazing afternoon tea, so much to eat!, well worth the money and what we could not eat they wrapped in foil and bagged up for us, would recommend to friends and family :0)

  • Stayed: May 2014
    • Location
    • Cleanliness
Thank LeeFox76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this reviewResponded 9 May 2014

Thank you for your delightful five star review of your recent Afternoon Tea. We will be offering Afternoon Tea River Cruises at weekends commencing 25th May and hope to see you there.

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Reviewed 6 May 2014

My partner and I were married there and used the hotel wedding planning service as we wanted a stress free day. Everything went like clockwork which allowed us and our guests to simply enjoy ourselves, all staff were kind and helpful with nothing being too much trouble for them. The food was excellent and the rooms very comfortable, one of our guests remarked that it had been an amazing week end and that just about sums up our experience.

  • Stayed: April 2014, travelled with family
    • Value
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Thank Steve U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this reviewResponded 13 May 2014

Congratulations on your recent wedding and many thanks for choosing us as the venue to host your special day. Thank you for sharing your feedback and we look forward to seeing you again soon.

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Reviewed 6 May 2014

My wife and I recently hosted a lunch at The Swan to celebrate our joint 80th birthdays. We enjoyed pre lunch drinks and canapes in the Duke of Bedford Room and then relocated to the adjacent State Room for lunch itself which has lovely views overlooking the river; and using the 2 rooms in this way worked very well. We opted for a buffet lunch, which had a good variety to suit all tastes, the even our "gluten free" guests were catered for. The food was lovely and there was certainly plenty of it, and the staff were friendly and accommodating.
We have used this hotel for previous family celebrations and would certainly use it again as the views over the river make it a lovely venue - however a couple of things to bear in mind are:

These rooms are on the first floor which means the views are lovely but if you have very elderly or disabled guests it could prove difficult for them - the hotel has just one lift which is quite a distance away and was in fact broken when we arrived (although they did manage to get it going again before our disabled guest arrived).

There are also no toilets in the immediate vicinity with the nearest ones being on the ground floor (not something we had thought about when making our booking). Whilst a nearby bedroom with en suite bathroom was made available for the use of our guests, it was not ready before they started arriving and, in hindsight, it would have been nicer to have had the use of 2 rooms for our 58 guests.

Parking is also somewhat limited at the hotel and is chargeable whether you are using the hotel facilities or not.

Overall, a really nice hotel with great views so a lovely venue.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank beardsbarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this reviewResponded 13 May 2014

Many thanks for choosing us for your recent celebrations. We are delighted to hear your function went so well and hope to see you again soon.

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Reviewed 4 May 2014 via mobile

Stayed for one night with friends as had evening plans in Bedford. Booked a twin room & a suite for four people. Twin room as expected: clean & nicely decorated with nice complimentary toiletries. Considering we booked this hotel for its great location the views from the twin room were disappointing. The suite was soo much nicer! For a one night visit as a treat or if you have a little extra money I would definitely recommend staying in the suite. Large room with comfortable bed and large sitting area. Really nice room to chill out in and get ready for a night out. It's an old building so windows small but plentiful and views of river lovely.

Breakfast included in room was as expected. Both continental and hot cooked buffet with choice of ordering eggs. Can't complain!

Pool lovely but for luxury and a quick dip not for doing lengths in. I can imagine if it was busy it would e a bit awkward as not very big. Also hot tub out of action when we visited which was very disappointing as was suppose to e a highlight.

Overall a beautiful hotel with friendly staff. I recommend a espresso martini in riverside bar!

Stayed: May 2014, travelled with friends
1  Thank Twentiesgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this reviewResponded 13 May 2014

Thank you for posting your delightful five star review. Our River Terrace is open throughout the Summer for Cocktails and we will have a Barbeque at weekends from June. We hope to see you again soon.

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