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“Excellent”
Review of Bedford Swan Hotel

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Bedford Swan Hotel
Ranked #8 of 18 Hotels in Bedford
London, United Kingdom
2 reviews
“Excellent”
Reviewed 21 June 2014

We spent two days there on 18th/19th June 2014 our ratings reflect our opinion and we would happily go again. We tried all the facilities except the Terrace Bar and Barbecue as when we went on the 19th there was some sort of football match on the TV and it was standing room only so we resorted to the excellent room-service.

Room Tip: Whilst a more expensive room with a river view might appeal it seemed to us that you would also be n...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrDatchery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMJM39, General Manager at Bedford Swan Hotel, responded to this review, 24 June 2014
Dear valued guest,

Thank you for your review of our hotel, I am very pleased to hear that your stay was pleasant and enjoyable. Our staff take great pride in the service they provide and very much appreciate your feedback. We use all the feedback provided, like yours, to constantly improve and develop our service and guest experience.

Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back next time.

Yours sincerely, Dominic Mills, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (312)
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English first
London, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 June 2014 via mobile

This hotel is well situated on the embankment and the building itself is attractive. The inside is well furnished, although the reception desk is hidden away, which is a minor negative point.

Our room was ok, I can't say any better than that. The room was a bit dated and the shower head in the bathroom was faulty, so it was difficult to have a decent shower.

This is a nice hotel for sure, but at this price point (standard room approx £90 per night) I would expect a room of a higher standard. However the location and staff can't be faulted.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robertlb85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this review, 15 July 2014
Many thanks for sharing your feedback. I am sorry you didn't feel you received value for money, we will take your comments on board and hopefully see you again in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yielden, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

We were married at the Swan Hotel on 28th May 2014.
The staff are amazing and nothing was too much trouble, especially Zuzana who sorted everything.
On the day Charlie was to loveliest person you could have wished for to ensure the whole day went smoothly and so full of smiles & certainly went above and beyond!!! He will know what I am talking about!!! Ha ha.
Overall the hotel is beautiful, full of character and history but still maintaining that comfortable relaxed atmosphere.
We would recommend 100%
Thank you to all of you.
Stephen & Angela Willmott

Room Tip: With a view over the river
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  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this review, 8 July 2014
Firstly, congratulations on your recent marriage and we are delighted you chose us as the venue for your special day. Your comments regarding Zuzana and Charlie are much appreciated and have been shared with the team. We hope to welcome you to the Hotel again in the near future.
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Bedford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2014

Not disappointed by my recent visit to Bedford Swan Hotel. New terrace bar is great and just what Bedford needed. Great atmosphere to chill out after a hectic day. BBQ was lush and staff were very friendly! A must visit!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Freya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMJM39, General Manager at Bedford Swan Hotel, responded to this review, 24 June 2014
Dear valued guest,

Thank you for your review of our hotel, I am very pleased to hear that your stay was pleasant and enjoyable and that your enjoyed the BBQ

Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back next time.

Yours sincerely, Dominic Mills, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willenhall, United Kingdom
1 review
Reviewed 12 June 2014

I stayed at this hotel for 1 night, as we were visiting my son, staff were very friendly and helpful, hotel was spotless, I did the four in the bed test, !!, cant find any fault with the hotel, great value for money, would definitely recommend a visit. I will mist certainly stay here again

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joan_flynn50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicMills, General Manager at Bedford Swan Hotel, responded to this review, 9 July 2014
Many thanks for sharing your delightful five star review and we look forward to seeing you again soon.
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Watford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

Nice hotel though could do with a little update, worn carpet tapped up. Parking is restricted and they did advise us of this plus £5 charge for parking. Room was good fridge safe ect. Only bad point was the shower it's terrible very very low pressure and was unable to wash my hair! Pool again is nice deep too but needs some work. Hole in the sky light rails around the pool have been removed in places. River side bar is great could have sat there all night great spot in the afternoon sun. Breakfast was amazing very impressed. Prob one of the best Buffett breakfast I've had. Nice check in/out times too saves rushing. Staff are helpful needed some products which they brought up very quickly (couldn't solve the shower though). Room was very hot over night air con wasn't the best.

Room Tip: Check shower !!!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midi
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 June 2014

The safe in our room didn't work - we were offered a change of room but we'd unpacked by then.
The WiFi didn't work either, it didn't matter too much but mentioned it on check out to be told that, instead of the 30 mins free that appeared on the menu it was in fact free all day and one has to ignore those instructions - why didn't they say that on check-in??
No real ale in the bar but plenty of pubs close by.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bedford Swan Hotel

Property: Bedford Swan Hotel
Address: The Embankment, Bedford MK40 1RW, England
Region: United Kingdom > England > Bedfordshire > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bedford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bedford Swan Hotel 4*
Number of rooms: 113
Official Description (provided by the hotel):
The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more   less 
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Also Known As:
Bedford Swan Hotel Bedfordshire

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