Thank goodness I was only staying one night - I was glad to leave! As with a previous reviewer, a hairy bathroom. I was moved to another room, but this took some time. Then I ordered room service, a thai fish curry and a mixed salad (undressed), plus a glass of wine and a small jug of milk. I got the thai fish curry (which was approaching the vindaloo scale in terms of heat), an overdressed salad (so much salt I had to gulp down some water), no wine and no milk. Wine was brought up - practically room temperature (white) and then another journey brought a replacement salad, which was slathered in oil this time. I gave up and took my wine down to the bar myself where the barman topped me up generously and added some ice. Eventually some milk arrived, but yes I had ring reception for about the fourth time. On checking out they had deducted the cost of the food and wine from my bill. What a disappointment! This hotel looks great from the outside, in a great location, but it does need a contemporary refit. There's not much to choose from in Bedford so unless you fancy the Park Inn (and most people don't) you have no choice. Bedford is in desperate need of a decent hotel so go on Swan, time to transform yourself. Receptionist was very apologetic and deal with all the isues well, but she really shouldn't have had to.
- Official Description (provided by the hotel):
- The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more less
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- Also Known As:
- Bedford Swan Hotel Bedfordshire