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“Clean and convenient”

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Holiday Inn Express Bedford
Ranked #5 of 18 Hotels in Bedford
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Clean and convenient”
Reviewed 16 August 2013

Its location is the best asset of this hotel by far, and contrary to some previous reviews we did not find traffic noise to be a problem despite being on the side facing the A421 and on the 1st floor. Staff are freindly and welcoming, check-in / check-out very simple. Common areas and the rooms are well presented and spotlessly clean.

Rooms are ok if a little cramped, but main complaint is the size and comfort of the bed. It is a standard 'double' and hence more cramped for two people than I would normally expect at a hotel, and was also uncomfortable. To make matters worse, the duvet only just covered the bed, leading to more troubled sleep.

Breakfast is typical fare for HI Express, but sadly was below the usual standard (which to be fair is only just acceptable). The cooked items, sausage, scrambled egg and beans were so unappetising that I couldn't face them, the orange juice was more like squash, and it was a long time since the grapefruit segments were actually segments.

I would use this hotel again, but remember this is a budget hotel and you get what you pay for.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerfrom203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review, 19 August 2013
Thank you for taking the time to leave this review, I am disappointed to learn that you didn’t sleep well. The hotel is in the process of replacing all the duvets as part of a continuous improvement process cycle and I will pass on your comments regarding the size to our purchasing team.
As for the breakfast experience, watch this space. We have several hotels in our group trialling a new breakfast offering with improved freshly baked croissants and pastries. The results will be out soon and we are confident that the improvements will be rolled out across the group.
It’s good to hear that you would be prepared to use our hotel again and hopefully the next time you stay these improvements will have been made.
Kind Regards
Samantha
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277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Grantham, United Kingdom
Level 5 Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 22 July 2013 via mobile

Stayed a few times during April, may and June. Hotel conveniently located on side of A road. Easy to get taxis to centre for about £5-6. staff always friendly and manage to remember your name!

Only downsides were 1 day room wasn't cleaned! Sorted by manager by email!!!

And as we wee booking by points at 5k, it soon doubled to 10k!

Stayed May 2013, travelled solo
Helpful?
Thank OliverK6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review, 19 August 2013
Thank you for your review, IHG Rewards points are a great bonus for our guests and it is great to hear that you have chosen to spend your points with us. Thank you for your loyalty

Kind Regards
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level 5 Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 July 2013

Stayed at this hotel for one night whilst attending a nearby party for an ex colleague's retirement.
The hotel is very new (as of July 2013), and location next to the A421/A6 interchange very convenient.
Room was very comfortable, all usual facilities, and no problems at all.
Location was very quiet, as was the hotel. At first I thought this was perhaps due to low occupancy that night, but the breakfast area was pretty full at 7.30 the next morning.
Breakfast choice (included in the rate I got) was perfectly adequate choice.
Staff throughout very helpful and pleasant.
All round a really good visit, and perfect for what I needed on that occasion.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank otto-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review, 19 August 2013
Thank you for this review, we love to recieve great comments such as 'perfect' regarding the standard of the hotel, especially as we will have been open for 10 years next year.

We hope to welcome you again should you find yourself in Bedford

Kind Regards
Samantha
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london
Level 6 Contributor
290 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 1 July 2013

We were very impressed by this hotel - hadn't stayed in a Holiday Inn in the UK before - only abroad. It was far superior to either Premier Inn or Travelodge. The room was small but modern and clean. The bathroom although it didn't have a bath was well designed and contempory and there was also a blue night which was handy to leave on at night. There was also a large t.v. and comfortable bed, pillows and fluffy towels. There was a good selection of breakfast items both hot and cold. They also have a bar and do evening meals although we didn't eat there. We also noticed an outside area with tables which is quite unusual for motels in this country. It is easy to find.

  • Stayed June 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biggles51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review, 19 August 2013
We are pleased that you found our hotel to be a cut above other brands you have stayed at. I hope your experience with us will encourage you to book with IHG in the future.

Kind regards
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, United Kingdom
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2013

This hotel is clean and comfortable although a little noisy as it is in a service area situated between a main road and a railway line.

Staff were helpful, food and bar were ok and the beds were comfortable with good en-suite facilties.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A2ZTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Front Office Manager at Holiday Inn Express Bedford, responded to this review, 19 August 2013
Thank you for taking the time to leave this review, we are pleased that you found the hotel comfortable and hope we may welcome you back soon

Kind Regards
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2013

Stayed here for one night. Had a family room, bit cramped with the soda bed out but everything was clean and very comfortable. Had a ground floor room, no noise and slept well. Free breakfast was good, not a huge choice but what was there was plentiful. Staff were all friendly and helpful. Would stay again if in the area and would recommend to family and friends. Very easy to find and convenient location.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swaffhamsizzlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Manager at Holiday Inn Express Bedford, responded to this review, 14 June 2013
Thank you for taking the time to leave a review, I am pleased that you had a comfortable stay and its great to hear that you will be recommending us.

Kind Regards
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 May 2013

Picked this hotel because it was close to where I was working the next day and had good reviews / reasonable price. I hadn't stayed in a Holiday Inn Express before and will certainly use them again based on this stay. Staff at check in were prompt, polite and helpful. Room itself was quite modest in size but perfectly adequate, there was secondary glazing fitted to the double glazing so no problem with noise, decor was fresh and modern, there was a good sized modern flat screen TV and the bathroom is well set out with a decent shower that chucked out plenty of hot water, the blue LED lights gave it a bit more interest than your usual basic facility. My initial concern that the beds were a bit soft and lacking support proved unfounded and gave me a good nights sleep. Breakfast was okay, nothing special but a decent selection and plenty available to set you up for the day. I arrived mid evening and although the car park was pretty full there was still parking available, there is also a petrol station beside the hotel if you are looking for snacks other than what is in the hotel itself. For what it cost was good value and I'd be happy to stay there again.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamanthaB85, Manager at Holiday Inn Express Bedford, responded to this review, 14 June 2013
Thank you for this wonderful review, I am pleased that your experience with us will lead you to consider the brand in other locations you may visit. We look forward to seeing you again soon.

Kind Regards
Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bedford

Property: Holiday Inn Express Bedford
Address: Elstow Interchange A6/A421 | Bedford Bypass Junction, Wilstead Road, Bedford MK42 9BF, England
Phone Number:
Region: United Kingdom > England > Bedfordshire > Bedford
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bedford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Bedford 3*
Number of rooms: 80
Official Description (provided by the hotel):
Stay at the well-connected Holiday Inn Express Bedford hotel for handy road links and proximity to Bedford's businesses. Friendly staff welcome you to the modern Holiday Inn Express Bedford, 2 miles south of Bedford town centre. We're conveniently located just off the A6 and A421, with plenty of complimentary parking. Surf the web over a coffee with free Wi-Fi throughout the hotel. Our newly refurbished guestrooms feature modern decor, comfortable beds, an en-suite with power shower and 32-inch TVs. Our bright family rooms have 1 double bed and 1 pull-out sofabed where kids under 18 stay for free with an adult. There's space for up to 25 delegates in our 2 air-conditioned meeting rooms, where you can host interactive conferences and board meetings. Choosing Holiday Inn Express Bedford also gives you easy access to local business parks. We're 1.5 miles from companies based in Priory Business Park and 6 miles from Millbrook vehicle testing centre. Relax in the great outdoors at the tranquil Priory Country Park with a woodland stroll and fishing and sailing on the lakes. You can watch tense competitions at Lawson Park Indoor Bowls Club, just 6 minutes' drive from Holiday Inn Express Bedford. Meet for drinks on our patio and gather inside for live sport on the flat-screen TVs and a game of pool. Our evening bar menu features spicy curries and pasta dishes. Fill up in the morning with sausage and scrambled egg from the generous breakfast buffet. ... more   less 
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Also Known As:
Holiday Inn Express Bedford Hotel Bedford
Holiday Inn Bedford
Bedford Holiday Inn
Holiday Inn Express Bedford Bedfordshire

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