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“Pricy lunch at local Hotel”
Review of Embankment Hotel

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Embankment Hotel
Ranked #12 of 18 Hotels in Bedford
Reviewed 31 December 2013

Having walked past The Embankment many times my Wife and I had always fancied lunch there and decided to do it over the festive season.The ambiance of the Resaurant was very nice, but the prices on the menu took my breath away.The meals were very nice, but precious little on the plate, staff were very attentive.Cannot really fault the place but this is an upmarket pub restaurant, not the West End. Our bill was 64GBP, I am sure we could have had lunch at the Swan Hotel up the road (arguably the best in Bedfordshire) for less!!!)

  • Stayed: December 2013, travelled as a couple
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Thank critical6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Thank you for your review.
I am sorry you found your lunch to be ‘pricey’. There was no mention in your review of what you had for lunch so I cannot comment on the £64 it cost you. 3 courses with us is generally £23-£3Opp depending on the main course you order. If you could please contact me on jonathan.taylor@peachpubs.com I will be happy to discuss with you where you felt the value was missing from you lunch.
I would like to comment on the provenance of our food. All our Chicken, Eggs and Pork is free-range, our Beef & Lamb are sourced through Aubrey Allen butchers who have recently been awarded a royal warrant and we buy our game through Woburn Country foods. Using the best supplier’s costs more but we believe in only serving the good stuff. We therefore, are slightly more expensive than others, however we serve a higher quality product.

Kind regards
Jonathan

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184 - 190 of 313 reviews

Reviewed 18 December 2013

We stayed for one night to attend a friend's wedding reception nearby. The Embankment is well located facing the river, the room was clean and comfortable, and the breakfast included in the room rate was excellent. The free parking was appreciated too. Would definitely stay there again if overnighting in Bedford.

  • Stayed: December 2013, travelled as a couple
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Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Thank you for your great review.
We are glad you had a good stay with us and hope your enjoyed the wedding you attended.
If you would like to book with us again please email embankment@peachpubs.com for the best rates.
Kind regards
Jonathan

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Reviewed 16 November 2013

We booked 2 rooms and having read other reviews asked not to be on the 1st floor. So we were given 2 on the 2nd floor. It didn't matter but these turned out to be up completely different staircases, so were some way apart. The double was clean and comfortable, although the large bathroom left a fairly small bedroom. But the walls are thin and we could hear our neighbour snoring all night. The twin was much roomier but maybe not used often as the beds were cold? Overall fine for one night and a convenient location with a good choice at breakfast.

  • Stayed: November 2013, travelled with family
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Thank MargaretOkehampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Many thanks for your review,
I am sorry to hear your rooms were so far apart. If informed by our guests we will always, where possible, move rooms if they are not suitable or the rooms are not close enough together. You put a question mark after your comment on cold beds? We have a high occupancy rate in the hotel so be rest assured all beds are slept in a minimum of 3 times a week. Maybe it was a cold evening & that along with the clean, crisp sheets meant the beds felt cold as you first got into them?
If you would like to discuss anything further please contact me on jonathan.taylor@peachpubs.com
Kind regards
Jonathan

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Reviewed 4 November 2013

Booked into the Embankment after it was recommended by a friend. We stayed 3 nights from 29th October - 31st October. Extremely helpful staff when checking in with a very warm welcome. Fantastic room overlooking the river. The themed Steak night was a hit with us. Best ever steak in the County. Would highly recommend a stay..

Room Tip: Our room overlooked the river which was great. It is on the main road which can get busy very early...
  • Stayed: October 2013, travelled as a couple
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Thank MarkT12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Thank you for your great review of the hotel.
Our steak night is a cracker isn’t it!! Aubrey Allen our butcher is one of our best friends and only sends us the good stuff, hence why our steaks are so good.
Make sure you say hello next time you are in Bedford, and if you need a good nights sleep, you know where to come.
Kind regards
Jonathan

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Reviewed 25 October 2013

We stayed here the night before a family wedding. It was really nice to stay in a place that is good value, doesn't take itself too seriously and has great food. The location is great for the town centre too.

  • Stayed: November 2012, travelled with family
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Thank JimJammer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

I am happy you find us unfussy. We aim to provide guests first and foremost with a relaxing stay, twinned with great food and service.
I thank you for your review and hope you enjoyed the family wedding.
Best wishes Jonathan

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Reviewed 13 October 2013

We booked this hotel last-minute and didn't know what to expect so we were delighted to find such a great place to stay almost by accident! The staff were helpful and professional, just the right degree of attentiveness and awareness of our needs, from those on reception to those in the bar and in the restaurant. We loved the setting by the river - the terrace outside is a great place for a pre-dinner drink. The bar has an excellent choice of drinks, efficiently dispensed and with a smile! The evening meal was delicious; breakfast also very good. Our room was clean and comfortable - we were very pleased to be able to open the window rather than have to suffer the usual vagaries of hotel heating systems. It's a great achievement to ensure this level of consistency of service across an operation of this size - well done and thank you to all the staff.

  • Stayed: October 2013, travelled as a couple
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Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Many thanks for your lovely review.
I am really glad you had an enjoyable stay with us and everything was just right for you.
We look forward to welcoming you on your next visit to Bedford
Best wishes Jonathan

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Reviewed 2 October 2013

Stayed for one night midweek in Sept. Arrived at 10pm, problem no parking. Check in hassle free and very welcoming, dumped our bags and enjoyed last orders in the bar! Our room overlooked the car park (but that was what we were expecting), nice quiet room a little small and basic but adequate and clean. Nice bathroom with shower (no bath). Heating controllable. Tea coffee and biscuits provided with lovely large mugs. Lack of plug sockets disappointing and found it difficult to plug in hairdryer near mirror. Breakfast was included in price, very you could choose cooked breakfast from menu and help yourself to cereal and pastries etc. Food was excellent though we thought the large breakfast might have been bigger than it was. A very enjoyable flying visit, booked very last minute so good value for what we paid. I would definitely recommend and hope to stay again soon

  • Stayed: September 2013, travelled as a couple
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Thank Widnesrlfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathantaylorhotel, General Manager at Embankment Hotel, responded to this reviewResponded 29 January 2014

Many thanks for your review.
I am glad you enjoyed you stay and we will hopefully welcome you again on your next visit to Bedford. I have also addressed the plug issue in the room you stayed.
Kind regards
Jonathan

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Additional Information about Embankment Hotel

Address: The Embankment, Bedford MK40 3PD, England
Region: United Kingdom > England > Bedfordshire > Bedford
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bedford
#3 Business Hotel in Bedford
#3 Luxury Hotel in Bedford
Price Range: £43 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embankment Hotel 4*
Number of rooms: 20
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Also Known As:
Embankment Hotel Bedford, Bedfordshire

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