We stayed for 3 nights at end Aug 2013 taking in my daughters 1st Birthday and using a 3 nights for 2 promotion so very good value. We had originally booked a Studio room but ended up getting upgraded to a 1 bed because of our 1 year olds bath request. Sophie and Christine were very accommodating regarding this and i cant thank them enough for there help in locating us a different room, especially at busy check in time, together with the resort manager who obviously sanctioned the upgrade, so first class service at the outset.
Room we got upgraded to was gorgeous, located above reception with its american style kitchenette in lounge, which is ideal for us and the wee one as the fridge and microwave are almost essential when travelling with babies. Free Wi Fi great although a bit of a pain having to log in all the time. Bathroom was beautifully finished to a very high spec. Bedroom beautifully finished also.
The pool area is very good with the large separate children's pool that has a nice warm temp. The only issue i had was that the pool area is looking a bit tired when compared to the finish in suites as there is loads of hard water stains (white residue) that needs removed or some sort of tiling renovation needs to be implemented as the current pool sizes and depths are ideal but getting a bit tired looking and showing its age (the ceiling system above pools looked v 70's). I think the locker rooms were about to start a renovation so hopefully some money left over to modernise the pool areas.
The new lounge and brasserie are really nicely finished but let down a bit with service. A few clueless waiters served us in lounge but might be temps due to holiday cover issues at time. Food was really nice in both and surprisingly very good value for quality of food
Ballater is a beautiful part of the country and so made the most of it by hiring bikes and going for lovely walks as we had nice weather
Would highly recommend hilton grand vacations at craigendarroch suites and hope to return some day
- Official Description (provided by the hotel):
- A Victorian country house, the hotel features beautiful studios, one and two bedroom suites with carefully-considered amenities, including Wi-Fi and 32-inch TVs. Enjoy the resort's indoor pool, various sports courts and spa. ... more less
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- Also Known As:
- Hilton Grand Vacations At Craigendarroch Suites Ballater, Scotland