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“A 1st class resort”

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Hilton Grand Vacations at Craigendarroch Suites
Ranked #1 of 4 Hotels in Ballater
Certificate of Excellence
Broadstairs, United Kingdom
2 reviews
“A 1st class resort”
Reviewed 27 May 2014

The resort offered nothing less than 1st class service the staff where superb - Our suite was of a very high standard (luxury) we did managed to view other suites all were presented to high luxury standard I can highly recommend this resort & we will be retuning asap !!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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535 reviews from our community

Traveller rating
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    10
    5
See reviews for
120
358
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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English first
Northwood, Middlesex, England
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 May 2014

Hilton Grand Vacations Club at Craigendarroch Suites is part of Hilton the Hilton Grand Vacations Club timeshare group. We went on a package deal, two nights dinner, bed and breakfast. The price was attractive, the opportunity cost being that you had to attend a 2 hour pitch for the timeshare offer. We were so impressed by the property - high quality suite, most comfortable, very good service, good food and drink at reasonable prices, pool, gym, etc - that we took the proposition more seriously than we expected to. In the end we decided against - at my age (70) the amortised cost is uneconomic, particularly taking annual fees into account, and the other properties in the group are in places we probably wouldn't go to. However it might work for others. Just read the contract very carefully. That said, we would recommend Craigendarroch. The countryside is beautiful, it's close to Balmoral and other castles. We would go back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 May 2014

Having stayed at Craigendarroch for the past 7 years and mainly self catered, this year was the first time without teenagers for a few days. Having looked at the reviews on here, we decided to try the Restaurant and found the food,value, atmosphere & staff all to be very good, verging on excellent. However, once joined by our 15 year old nut allergic son, we found we had to eat elsewhere (in other Ballater establishments!). The menu stated all items which contained nuts but also that nuts were used in the kitchen so they could not guarantee anything was nut free! I decided to ask a member of staff and was told that even if they knew someone had an allergy they could not guarantee they would not cross contaminate the food. Very disappointing after enjoying the food on several occasions!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie9698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014 via mobile

We stayed in a premier one bed suite, the quality of the room was as good as any high end hotel we have stayed at.
We stayed as part of their marketing package, this required attendance at a two hour sales presentation, we were pleasantly surprised that we were not given the high pressure sell, but were given the facts on suite ownership and made a decision that their offering was not suitable for us but it was an attractive offering
Staff and restaurant very good and leisure facilities also excellent, topped off by local countryside with views to die for.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank chris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mottram cheshire
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 May 2014 via mobile

We came here a long time ago and thought the area and resort was beautiful . We are 'victims ' of the timeshare scam how wrong are these people who have no idea what the past 25 years of timeshare ownership have brought us .we own 3 weeks at aviemore and have rarely been back but swopped our time there for experiences all over the world?we have never felt undersold and have had 10 bedded villas in Orlando for our simple lodge swop at home .this lodge here was amazing ,but the facilities were top notch too the food in the Keiller lounge and restaurant was the best in the area and such good prices no wonder the place was packed every night ( they may need a bigger one).the staff all on top form and nothing was too much trouble ,welcome pack and fresh milk,,and all sorts of household bits .well done craigendarach

Stayed May 2014, travelled with family
Helpful?
1 Thank micklees1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2014

Excellent hotel in every aspect. Location is perfect for skiers and hikers alike. The staff are very helpful and go that extra mile. Would return and would recommend this facility to friends and family alike.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank michaellJ4981EG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 4 May 2014 via mobile

This hotel has a perfect location if you want to do hiking in the picturesqe Highlands of Scotlamd. We went for hiking tours Craiggendarroch National park in the but it was also fine to take a longer day trip to Ben Nevis and Lochness. The hotel is charming and things work here acccording to the high standards of Hilton. Rooms are spacious and comfortable. Our room even had a direct exit to the garden and then further down to the street leading to the town center. Breakfast selection is rather small but good and the best is that you can order your own breakfast meal from the kitchen, like omelette or porridge. Quite expensive though as it comes on top of the room price. The pool and sauna center is just perfect relaxation after long walks- it is clean and nice and spacious. The staff at the hotel are very helpful and friendly.

Stayed May 2014, travelled as a couple
Helpful?
Thank kbelska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations at Craigendarroch Suites

Property: Hilton Grand Vacations at Craigendarroch Suites
Address: Braemar Road, Ballater AB35 5XA, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Ballater
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Ballater
Price Range (Based on Average Rates): ££
Number of rooms: 32
Official Description (provided by the hotel):
A Victorian country house, the hotel features beautiful studios, one and two bedroom suites with carefully-considered amenities, including Wi-Fi and 32-inch TVs. Enjoy the resort's indoor pool, various sports courts and spa. ... more   less 
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Also Known As:
Hilton Grand Vacations At Craigendarroch Suites Ballater, Scotland

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