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BEST WESTERN Manchester Altrincham Cresta Court Hotel
Ranked #2 of 6 Hotels in Altrincham
Derbyshire, United Kingdom
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Nice Hotel”
3 of 5 bubbles Reviewed 8 July 2014 via mobile

Stayed here for two nights mid-week on business. It wasn't my choice of hotel but that of my employer's hotel and travel booking system.

I can't really fault the place like some of the previous reviews, but there were a couple of niggly things that I missed. My room was upgraded to what I think was a family room as there was a sofa type bed and coffee table in the extra space. No mini bar/fridges and no air con in the rooms. A desk type fan was provided but the limited number of electrical sockets restricted where it could be placed. The shower was over the bath and ran from the taps, and a few times the temperature went from normal to red hot and then cold almost like somewhere else was drawing the water.

My room was located on the front of the building facing the main road so it could be quite noisy during certain times of the day and early evenings with the windows open but that didn't bother me personally.

Every member of staff was extremely friendly and very helpful. Cleanliness was second to none, breakfast is self service buffet style with juices, cereals, breads etc together with cooked sausages, bacon, eggs, tomatoes etc.

Restaurant serving dinner whilst the bar serves a slightly reduced menu of burgers and snacks. Food in the restaurant was very good, and I was very pleasantly surprised with the choices on the menu ranging from fillet, rump and rib eye steak, lamb, chicken and fish to vegetarian risotto and pasta.

I don't suppose I will ever need to be in the area again, but if I was, then I would be quite happy if my employer checked me into the Cresta Court again.

Stayed July 2014, travelled on business
Helpful?
Thank Blaze14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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882 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

We stayed here prior to flying from Manchester the following morning. Very friendly check-in staff. Room was definitely on the small side; so much so that ther was not space for normal furniture. Instead there were a series of open shelves and an open hanging space for clothes. This was fine for us as were there for just one night but it would have been claustrophobic for any longer. Dull battleship grey emulsion (which seem to be the new magnolia as it is in hotels everywhere) on the walls enhanced the feeling of smalness. However it was very clean and the furniture was new.
The remote control for the flat screen TV was missing its back (where the batteries go) which had been replaced with sticky tape and initially it would not work so I tried to phone reception. The room information provides the dialling codes for almost everywhere from Algeria to Zimbabwee as well as a whole varity of local numbers including internal numbers, but it does not list a number for "Reception" I eventually found it under "Housekeeping".By pressing hard on the sticky tape, my wife got the remote to work, but since the use of the tape indicated that the hotel was aware of the missing back panel why had it (or the remote itself)not been replaced
The bed was comfortable. The shower-room was (obviously) also small but again spotless, apart from a slight staining in the washbasin.
Cannot comment on the food as we did not eat there, preferring dinner at The Old Roebuck Inn about 3 minutes away in Victoria Street. Very friendly old fashioned (but very clean and tidy) boozer with several cask ales and homemade food. Would definitely recommend it.
We paid just over £40 for the room at the hotel and this included our private taxi to the airport; so excellent value for money. Would stay there again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LYNNAER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 4 July 2014 via mobile

After celebrating my parents Diamond d Wedding Anniversary at the hotel the evening was spoiled as several guests had no or disturbed sleep throughout the Saturday nigh. Rowdy/fighting weddings guests. When complaint made with Reception nothing whatsoever was done, no log of complaints recorded. Manager promised to look into the matter, a promise of a telephone call yet nothing, absolutely nothing was done to investigate the matter. Lapses of organisation spoiled what was a pleasant evening. I will not use the venue again. I have always recommended this Hotel for it's standards however the total lack of concern indicates they do not want or need our custom. The family celebration for 40 + accommodation clearly was not valued by Best Western Group.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 4 July 2014 via mobile

This hotel is not as close to the airport as some, but that is reflected in the price. We had one nights stay, our car had 7! Room was the smallest we have ever been in, but it was comfortable and clean. We ordered the airport mini bus for3.30am, it was punctual and at that time of the morning, the transfer was swift. On return there was a text stating the make and number of the taxi picking us up, unfortunately we were at one place and the taxi at another, we eventually met up, and no problems getting back to the car. On reflection we would probably use a hotel nearer the airport if we ever fly from Manchester again. We did not eat in the hotel so unable to comment on meals. Drink was quite expensive.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank Elma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wetherby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

We parked our car for 15 nights and stayed at the hotel when we returned from our holiday.
We arrived in the afternoon and parked the car and was provided with a taxi to the airport.
We returned and rang for our taxi and did not have to wait long for it to arrive got to the hotel at 1am so did not see much of the hotel but the room was comfortable and would use this service again in the future. Good value and great service.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LeonieShield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulHindley, General Manager at BEST WESTERN Manchester Altrincham Cresta Court Hotel, responded to this review, 25 August 2015
Dear Guest

Thank you for reviewing your recent stay at the BEST WESTERN Cresta Court Hotel.

Your business is very important to us and we value and act on all feedback. By telling us what you liked about your stay and areas where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Kind Regards
Paul Hindley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

Recently stayed with my wife before flight from Manchester. Staff very friendly and helpful, restaurant very good with excellent food. Room clean, bed comfortable, only one downside, the room was very hot and uncomfortable.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulHindley, General Manager at BEST WESTERN Manchester Altrincham Cresta Court Hotel, responded to this review, 11 March 2015
Dear Guest

Thank you for reviewing your recent stay at the BEST WESTERN Cresta Court Hotel.

Your business is very important to us and we value and act on all feedback. By telling us what you liked about your stay and areas where we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Kind Regards
Paul Hindley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Manchester Altrincham Cresta Court Hotel

Property: BEST WESTERN Manchester Altrincham Cresta Court Hotel
Address: Church Street, Altrincham, Trafford WA14 4DP, England (Formerly BEST WESTERN Cresta Court Hotel)
Region: United Kingdom > England > Greater Manchester > Trafford > Altrincham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Altrincham
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Manchester Altrincham Cresta Court Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Altrincham Best Western
Best Western Altrincham
BEST WESTERN Manchester Altrincham Cresta Court Hotel Cheshire

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