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Francis D

the best

5.0 of 5 bubblesReviewed 17 Mar 2024
Have A Good Day here with my Wife and with my Family celebrating thier birthdays, Many thanks to Miss Leah Miss Liza and the whole staff for the Birth day cake and Celebrating with us in such a short notice you guys are the Best will be back soon for sure !!
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (886)
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Traveller rating
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Reviewed 16 March 2024 via mobile

Outstanding hotel! The entire team of staff were exceptional. From the moment we checked in until the moment we left they had the entire operation under control, run smoothly, and every member of staff that we encounter offered exceptional service. This was not only the best experience I have had in a premier inn, but also, including numerous other brands as well. it is rare to find a hotel with the number of exceptional staff that there was at this one. It’s also hard to find a hotel that offers a dinner service or a breakfast service without issue. This hotel had an exceptional team working together (including the kitchen staff that would rather serve guests, than leave food on a hot plate), the restaurant was busy at dinner and at breakfast and based on my experience of other hotels recently I do not think it should have been possible to offer the level of service they did. The experience here was the definition of customer service in hospitality 20 years ago when it used to matter and before generational laziness kicked in. Seriously impressive hotel.

Date of stay: March 2024
Trip type: Travelled with family
Thank Mr_Constructive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2024

We recently had to stay at our local Premier Inn due to a catastrophic plumbing incident that left us without water at home for 5 days. Suffice it to say we were really stressed out and exhausted by the time we arrived at the hotel. Thankfully the check-in staff were amazing and got us sorted with rooms very quickly. The rooms were clean and tidy and had all the mod cons that we needed. We also had the 'Meal Deal' booked with the room. We ate dinner in the hotel 4 nights in a row, and we never tired of the menu. While the food was basic, it was hot and tasty - just what we wanted. The restaurant staff were so lovely and kind - we never had to wait very long to be served. Overall, while our personal lives and our house were in a complete state of upheaval (and it's still ongoing), being able to go back to the Premier Inn each evening for a good meal and a wonderful sleep made everything so much better. Consequently we would highly recommend this Premier Inn and give it a 5 star rating. Although location didn't matter to us, it is also very central to so many things. It is walking distance to Slough Station which is on the Elizabeth Line to London/Reading. It is also walking distance to Eton and Windsor (20-30 min walk). Plus it's a close drive to Legoland. So it's really ideal for those on holiday.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kyla4u
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024

One of the best in Londndon. Slough very clean, staff are amazing. always there to attend our needs and requirements, very clean rooms,. Budget friendly breakfast, tastes great.
Clean restaurant, very welcoming thank you

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank irfansabir66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2024

I have stayed in this hotel a couple days ago .Very clean and cosy .Staff was very helpful especialy Magda from housekeeping helped me when I discovered that I have left one of my bags at the airport with all cosmetics .Magda reacted very proffesional and friendly and organised all what I need.Thanks Magda good job!

Date of stay: February 2024
  • Trip type: Travelled solo
    • Service
Thank Venture03928074172
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024

The staff is very helpful and friendly,pillows are the fullest I have ever experienced, the bed are very comfortable and everything in the room is nicely arranged.Had some dinner in the Indian restaurant must say amazing food ,breakfast is very nice ,very nice location had some nice aroma of choclates don't know where it came from,the room are very tied and evrthing is neat sheets and towels.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Quest14053071164
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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