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Deborah159
Taunton

Lovely bed, dirty towels

4.0 of 5 bubblesReviewed 4 weeks ago
The location was great, especially as there is car parking at the evening and weekends which I had not been prepared for. The beds were amazing, we slept so well.

However, I HAD A DIRTY BATH TOWEL! It was covered in makeup that I had not seen. I would have expected the cleaners to check that new towels were put in the room. It feels as though because one was folded up, it had not been used, however, this was obviously not the case.
Date of stay: April 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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9 - 14 of 875 reviews
Reviewed 12 April 2024

It’s a good place to stay in you want to go to London although we did find the rail charges to slough a lot. We would consider looking into somewhere closer next time. Hotel was clean and comfortable but I wouldn’t eat at the restaurant in the Evening. It had no atmosphere abd the food was ok. Lots of lovley places to eat in London

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Katie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024 via mobile

I booked this Premier Inn for a family trip to Legoland. I new nothing about the area, and went by the reviews and price. Yes Slough maybe isn't the nicest area, however for the price we couldn't complain. The rooms were clean and comfy. The restaurant although a bit chaotic and some staff were nicer and more helpful than others, was fine for the meal deal. There are plenty of places in close proximity to eat, but I wouldn't have wanted to wander about in the evening and tbh we were too tired.
We got a pre booked taxi to the hotel from Heathrow which cost £37.50. Once we got our bearings we just got the bus everywhere. The bus stop for Legoland was about a 2 minute walk up the street, turn right out of the hotel. The bus runs very frequently, remember to ask for a return as it's much cheaper.
Also the bus takes you to the entrance of Legoland.
All in all our stay was fine. It was just a base and somewhere to sleep. And it did the job.

Room tip: Get meal deal, which includes breakfast and kids eat really cheap. Bus 703 takes you straight to Legoland and back to Heathrow. Tesco's next door
Date of stay: March 2024
Trip type: Travelled with family
Thank aeat0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2024

My wife and I had the evening meal and breakfast option. We had a starter and main meal paying extra for the mixed grill. The eggs on both meals were appalling and not cooked! Replacements were sent out and were worse! Meanwhile the other two in our party were finishing their meal and our meals were quite frankly cold and unappetising by this stage. The member of staff sorting everything for us couldn't have been more apologetic but who ever was in the kitchen couldn't even cook an egg properly.
Let's see how the eggs are at breakfast in the morning...

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jroberts66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2024

Can not fault in anyway with this hotel staff friendly service /food /clean was all top very happy with my stay here great night sleep for me and family an location was perfect ! And safety here is great !

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nataliegibb2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 March 2024

Have A Good Day here with my Wife and with my Family celebrating thier birthdays, Many thanks to Miss Leah Miss Liza and the whole staff for the Birth day cake and Celebrating with us in such a short notice you guys are the Best will be back soon for sure !!

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Francis D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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