I have to say probably one of the most enchanting receptions I have had in a while. Desire at the reception was so gracious and helpful with information and setup. She made it very easy to get into my room as quickly as possible. The room is spacious, immaculate and very quiet. The modern amenities are as good as you get in some better downtown London hotels and everything is very clean. I will definitely come back to this hotel on a future trip, and certainly hope to be received with the same professionalism and kindness as I received tonight.