First - don't stay here. It all started out very badly when we discovered that, even tho the name clearly indicates that it is close to BA's Terminal 5 at Heathrow...it isn't actually even near there if you expect to use the shuttle buses. The shuttle to this hotel took almost an hour to come pick us up. Then getting to the hotel added another 20 mins at least. In the end, we missed being able to get to Windsor Castle that afternoon as we planned. It was a great disappointment.
It took a LONG time to check in too. There were two people attending the desk but one was busy booking rooms for a single person for over 20 minutes at least. The other person was dealing with an unhappy person for quite awhile. There was a family in front of us in the check in line that had a small child who was melting down. And no one appeared to even care! (This is a fairly typical reaction I have seen many times in Britian. It seems we can't "make them care" which is why there are signs all over the place stating that it is not ok to take your frustation out on them!)
Since it took a long time to get our rooms I went over to the bar to get us drinks and the bartender paid NO attention to me. He was chatting with a friend and apparently running back and forth getting things...but not for anyone who was actually waiting to be taken care of.
Find another place to stay!
- Official Description (provided by the hotel):
- Our Heathrow terminal 5 hotel is ideally located close to the major motorways - M4, M25, M40 - providing easy access from all directions. The Holiday Inn Express London Heathrow T5 is well positioned for touring the local tourist attractions such as Windsor and its historic Castle, Henley and the theme parks at Legoland and Thorpe Park. For sporting or concert enthusiasts, Twickenham Rugby Stadium and the Wembley Stadium and Wembley Arena are within easy reach. The Holiday Inn Express London Heathrow is just 4 miles from terminal 5 and the official shuttle service operates regularly to\from the terminal 5. (Tickets £4.50 For adults. One child aged 5 years to 15 years can travel free with every fare paying adult. Travel is free for children aged under 5 years.) The hotel near Windsor (and Slough) has 300 en-suite bedrooms, a choice of dining options including air conditioned guest lounge\bar. Onsite parking available (charge applies) and throughout the hotel there's wireless internet access (free). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, IHG, Priceline and Superbreak UK so you can book your Holiday Inn Express London - Heathrow T5 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express London-Heathrow t5 Hotel Slough