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“Great stay in a friendly hotel”

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Premier Inn Slough Hotel
Ranked #3 of 21 Hotels in Slough
Certificate of Excellence
grimsby
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great stay in a friendly hotel”
Reviewed 26 July 2011

Lovely hotel staff very friendly always made time for a "hello" and a smile, superb rooms with lovely comfortable beds. Loved having bath and a shower with big bath towels that were soft. The breakfast was honestly the best breakfast i have ever had when staying in hotels, superb quality and so much to choose from. Definatley visit this hotel again great transport links to London.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank paulaGrimsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 27 July 2011
Thank you for your review following your stay. I am glad that you enjoyed it and that you found the team to be friendly. We are very proud of our Premier breakfast offering so it's great that you rated it so highly. Do come back soon! Thank you again.
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1,470 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
London
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 25 July 2011

Convenient and very good value for money, well worth it for a few nights’ stay. Outstanding customer service from every member of staff we met, be it reception, bar staff, restaurant staff - they all greeted you with a smile and were very helpful. Good customer service is so rare, Whitbread you have amazing staff here who do you proud. Car park was free and had lots of spaces but was full by 6-7ish in the evening. Room was spacious and spotless, bathroom had everything we needed (but little tired and could do with a refit), towels were lovely and fluffy. Nice to have kettle, mugs and teas & coffees (only 2 sachets of each though, would have been nice to have couple more). No safe in the room which always makes me feel uneasy but nothing went astray. Unfortunately the bed was not very comfortable and was made up of 2 single mattresses to make the “king size” bed. I know that it is usual practice in hotels to do this and call them “king size” by adding a mattress topper for the guests comfort, but with no mattress topper it was a rather uncomfortable stay and could not be called “king size” bed. Breakfast was very good, nice choices available and staff offered to prepare porridge or poached eggs to order in the kitchen. We also ate dinner in the restaurant on our first night which was fine, we opted for burgers and enjoyed them. Another time we had sandwiches but these were not so great (not much filling) and next time we will buy snacks from a supermarket. There is a big Sainsbury’s next door which is very handy for buying snacks and food, they are open until 11pm every day except Sundays which is very handy. There is also a very big Tesco Extra nearby, about 2 mins away by car. It’s essentially a B&B on a hotel sized scale but at a much more competitive price.

Couple of niggles which is why I cannot give 5 stars, but at such good value for money would definitely stay again despite the following small issues:

Short-staffed – although the staff were amazing, we had to wait a long time to be served for everything as they seemed to be very short staffed.

Bed – as above, was not really “king” and in absence of mattress topper made for uncomfortable sleeps there.

Temperature – this has to be the hottest hotel I’ve ever stayed in, it was too warm and heard lots of other people complain about this. Our room did have air-con but no matter what we did it was too cold when on.

Soundproofing – great in terms of rooms next to you but not so great if rooms above you – try to get a room on the top floor.

Bedroom door – large gap under bedroom door so light and noise from corridor comes into your room.

Restaurant too small for size of hotel – expect to queue for a table as it’s a small restaurant so if staying for business allow extra time for breakfast so you are not late for morning meetings. Due to lack of space, tables that would be used for customers at other times of the day are used for the cereal & fruit part of the breakfast buffet, also saw a table that could have been used for 2 people filled with empty juice glasses.

Room Tip: Ask for a room on the top floor as not so great soundproofing between floors
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JojaTheGreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 26 July 2011
Thank you very much for your detailed review- I am delighted that you found the team so helpful and friendly as we strive to ensure we deliver great service to our guests every time. I have taken note of all your comments and where within our control, we will endeavour to make changes. We always seek to do better so I appreciate you taking the time to write. Please note that if you do stay with us again, or indeed any other Premier Inn, we are happy to give you additional teas and coffees upon request.
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slough
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2011

Stayed here for a couple of nights. Wouldn't stay again. Plenty of grandeur in the entrance, which seems to be lost by the time you get to the bathroom, which was more suited to a mental asylum.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank black27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 27 July 2011
Thank you for your comment, I am sorry that you were disappointed with your stay although you don't specify exactly what was amiss. We do strive to ensure every guest has a good night's sleep and the team are available to help guests 24 hours a day so I am sorry if you were not satisfied.
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Rock Tavern, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 July 2011

We stayed here for three nights and all i can say is this is one of the best run hotels i have stayed in. The staff were all so helpful and polite and really worked hard. The hotel itself was very clean and the room was spotless. The Premier Inn buffet breakfast was very impressive with quality and choice. If like us you were heading to Legoland , Windsor or Ascot this is a perfect base.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RocknRoller11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 26 July 2011
Thank you so much for taking the time to write a review. I am happy to hear that you enjoyed your stay and that you found the service excellent. The team do work very hard to ensure that our guests are happy and I will ensure that your comments are shared with them. We hope you will be back again.
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Fleetwood, United Kingdom
1 review
Reviewed 19 July 2011

Staff at this hotel are very friendly, kind and polite. The rooms are great, spotlessly clean, the beds are very comfortable. Although we didn't eat in the hotel the meals looked good and value for money. The hotel is ideally located for visiting attractions around the London area. The hotel is easily assessable from motorways. Next door there is a Sainsburys supermarket.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank andy503941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 20 July 2011
Thank you for taking the time to post your comments. I am very pleased you enjoyed your stay with us and we hope to welcome you back again soon.
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London, United Kingdom
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 July 2011

they allowed early check in and the room was spacious clean and very comfortable. Bed massive and bathroom a high stadard. Belinda oferred to help my partner withher bags and was very friendly and helpful. Check out receptionist smiling and helpful. stay there !!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank falcon38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 20 July 2011
Thank you for your comments on your stay. I am glad that you had a pleasant stay with us and that you found the room so comfortable. I have passed on your feedback to the relevant team member. We hope you will be back soon!
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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2011

Within easy reach of Windsor, modern clean hotel, staff very helpful, we chose the evening meal and breakfast deal and we could not fault it.
Room had air conditioning, ideal as the evenings were hot outside.
We stayed in a Travelodge the following night, we were really disappointed.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spicedman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGifford, Manager at Premier Inn Slough Hotel, responded to this review, 20 July 2011
Thank you for taking the time to post your feedback. I am very pleased that you enjoyed your stay and that it met your expectations. We hope that you will be back to stay again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Slough Hotel

Property: Premier Inn Slough Hotel
Address: 76 Uxbridge Road, Slough SL1 1SU, England
Region: United Kingdom > England > Berkshire > Slough
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Slough
#4 Romantic Hotel in Slough
#6 Business Hotel in Slough
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Slough Hotel 3*
Number of rooms: 129
Official Description (provided by the hotel):
Coaches used to stop off on their way from Bath to London at Slough. And Premier Inn really is the perfect place to break the journey. Minutes away from the motorway network and Slough train station, you can zoom into London, or scoot around the sights nearby. Which royal residence would you like to visit? In under an hour you're in Paddington, with Buckingham Palace just up the road. But Windsor is even closer, and there's Legoland too. Wherever you're headed, return to your own palace here at Slough, with comfy beds and a Thyme restaurant too. Directions: From M4 jct 5 follow A4 towards Slough/Langly for approx 3 miles. At next roundabout exit onto A412 Uxbridge Road. Continue past Hotel for 150 metres, turn right at traffic lights, rejoin carriageway. The hotel is then 150 metres back on the left. sat nav post code SL1 1SG. Parking at this hotel Is charged at 4 GBP per night. Transport and local information: Windsor Castle & Eton College Legoland & Thorpe Park Theme Parks Chessington, Ascot and Twickenham Slough Train Station 0.5 mile Heathrow Airport 10 miles ... more   less 
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Also Known As:
Premier Inn Slough Hotel Slough
Slough Premier Inn

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