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“First Class Hotel”
Review of Victoria Hotel

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Victoria Hotel
Ranked #3 of 13 Hotels in Sidmouth
Certificate of Excellence
GreenLeadersBronze level
North Yorkshire, United Kingdom
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“First Class Hotel”
Reviewed 23 July 2009

This hotel is excellent, the staff, cleanliness and food. Upon arrival we were greeted by friendly staff. Dinner was excellent. Only fault is the bathroom, shower poor and a shower curtain instead of a screen, which for a hotel of this standard needs updating. The position of the hotel overlooking the sea is superb.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cazzy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, England
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 19 April 2009

Nothing was too much trouble for the efficient staff at this splendid hotel. Although at first sight the ambience appears to be very formal, in fact it disguises a warm and friendly approach to its guests. We stayed two nights over the Easter break and were impressed by so much - the beautiful setting, clean and comfortable rooms, modern bathroom with luxurious towels and bath products, spacious and elegant public rooms ... The dining experience was exceptional - attentive waiting staff and truly first-class food consisting of several courses, followed by coffee and petit fours in the lounge. We were entertained by live music in the dining room and then a quiz after dinner.

The swimming pool is small and fairly chilly, and unfortunately the spa pool was out of action. Our only negative experience was that we had booked the sauna but no-one had remembered to switch it on, but this was fairly swiftly remedied.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LauraUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 17 April 2009

Our 17 strong family party descended upon the hotel during the busy Easter period when most catering establishments are at thier busiest, it has to be said that they did'nt bat an eye lid at our collection of teenagers and babies and the staff throughout the hotel were superb. Previous reviews have remarked upon the fact that most of the residents tended to be pretty old and I suppose that at certain times of the year this will be so,however, during our five night stay there were a large number of young children,babies and young couples who all seemed to mix in well enough, certainly I never heard anyone voice a complaint, in fact the more elderly residents seemed to enjoy the company of the various children. The restaurant staff were most helpful and the food was of a high standard throughout our stay, we used the indoor pool, organised our own table tennis tournament and we " oldies " thrashed the young on the putting green, all in all a most enjoyable visit ! Mathew Raistrick, the General Manager runs a very tight ship here, we have been visiting the hotel for more than half a century and he seems to look younger at every visit, I am sure that his hands on approach is the secret to this fine hotel's well deserved success, we shall return.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iaindinnes_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
131 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 16 February 2009

Our first visit to Sidmouth and we were very pleasantly surprised. This is a very good traditional hotel with excellent standards of staff courtesy, cleanliness and comfort. Quality does not come cheap.

The restaurant rule on wearing a jacket and tie seemed a little dated but sets the tone, based on traditional values - including very small after dinner coffee cups! Our request to eat off the a la carte seemed to cause some initial confusion but was smoothly remedied, and we had an excellent meal.

  • Liked — Comfort Quality and courtesy
  • Disliked — Bathroom a bit on the small side - constraints of the building
  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank choosyhampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
challenger08
Level Contributor
192 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 13 February 2009

Stayed here on business while in the area. An outstanding experience. Room was fabulous - on the second floor, facing to the sea, with a private balcony. Have never been in a cleaner room - spotless. Great desk with plenty of room to work and good access to plugs etc for computers. Wireless broadband available (BT Openworld for which you will need to purchase a card from reception). My room was extremely well appointed - great bed, two easy chairs and table, very large double wardrobes. Dressing gowns, complimentary slippers, box of chocolates, fruit bowl. Bathroom was brilliant - cean, everything provided, great shower.
Food is first class. I had room service owing to work commitment, but the food and service was faultless. Great selection from the menus.
Every member of staff excelled themselves in customer care, from the welcoming and efficient reception staff, to the night porter who welcomed me back in following a very late-night seaside walk. Breakfast dd not disapoint - first class again, and the dining room was lovely.
This is a great place to stay for a seaside break. Although I stayed in February, was able to sleep with the window (facing out to my balcony) open all night with the very pleasant sound of the sea washing onto the beach. Sidmouth is a very quiet town (at least in February!) and this is an ideal place for a relaxing, peaceful break. I noticed there was a more mature profile to the clientele - this is the norm I was told - I am 47 and was the youngest person. However, I would most certainly stay here again, and am already making plans to return there with my wife on a weekend break.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank challenger08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Austell, United Kingdom
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 30 January 2009

My wife and I were in desperate need of a relaxing weekend break after a pretty stressful Christmas, so we chose to take advantage of an excellent deal to pay our first visit to the Victoria, having stayed a year ago at the Belmont next door. Both hotels are owned by the Brend family, so we knew that the standard of accommodation would be top-notch. We were not disappointed.

The Victoria was built in 1903, and the decor, furnishing, etc. has been tastefully done to retain the ambience of a traditional English hotel of that era - not that it is in any way old-fashioned. The property is well up-to-date in every way, although structural limitations allow only one lift to be installed.

We had a lovely twin room with a large balcony and nice view over the town and promenade. The room was, of course, spotlessly clean and well equipped, with a couple of comfortable chairs and large coffee table, and a flat-screen TV with Freeview channels. We had a nice roomy bathroom (tub and shower over it) plus a changing area with an additional washbasin. Lots of wardrobe space and plenty of drawers for clothes, and very comfortable beds. Two radiators (only one with a thermostatic valve) kept the room comfortably warm without it being overheated.

As in all the Brend hotels, the meals were superb. On the first night a pianist entertained us whilst we dined, and on the Saturday there was a jazzy type quartet at dinner time which was joined by a superb male vocalist in the lounge from 10 until midnight.

Overall, a delightful hotel and a much-needed happy and relaxing weekend.

  • Liked — Extremely high quality of accommodation, food, entertainment and service
  • Disliked — Having only one lift could be a problem if you are on an upper floor when the hotel is fullish
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Georgio6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2009

We took a weekend break at the Victoria, our third visit in ten years. I am pleased to say the standard is as high as ever. The whole hotel looks immaculate, service is friendly and attentive,our room was excellent, particularly the bathroom. The highlight of our stay has to be the dinner in the hotel restaurant. Excellent service and delicious food. Sidmouth itself is a beautiful place to visit.

  • Liked — The Restaurant
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chriselyod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Hotel

Property: Victoria Hotel
Address: The Esplanade, Sidmouth EX10 8RY, England
Region: United Kingdom > England > Devon > Sidmouth
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sidmouth
#2 Family Hotel in Sidmouth
#2 Green Hotel in Sidmouth
#2 On the Beach Hotel in Sidmouth
#3 Luxury Hotel in Sidmouth
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Victoria Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
Set in 5 acres of manicured gardens, the Victoria welcomes guests with a unique blend of hospitality, comfort and style. Perfectly located on Sidmouth's beautiful seafront esplanade, for many years the Victoria has been owned and managed by the Brend family - Devon and Cornwall's leading family hoteliers. Much loving care and attention has been lavished upon this fine establishment and it's no wonder that it enjoys a reputation as one of England's finest hotels. ... more   less 
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Also Known As:
Victoria Hotel Sidmouth, Devon

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