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“Far better than current rating suggests!!”

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Sidmouth Harbour Hotel - The Westcliff
Ranked #8 of 13 Hotels in Sidmouth
Hampshire, England
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Far better than current rating suggests!!”
Reviewed 6 December 2013

We stayed here recently and picked up a late availability room for a DBB package which was excellent value. Evening meal was delicious and there was a good choice of breakfast dishes (ordered from the waiter). Just one niggle, I would have liked some cold meat and cheese on the breakfast buffet. We had an unrenovated (but quite acceptable), enormous room with a beautiful sea view and very comfy 6 ft bed and large bathroom. Liked the White Company toiletries. We've stayed at another hotel in this group and I'm confident when renovations are complete it will be superb and look forward to trying it again then. I probably would have been put off staying here by the reviews if I hadn't had previous experience of the group and decided it was unlikely to be a disaster.

Room Tip: aim for a sea view and ask how much it would be to upgrade to superior room if taking a late availab...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cleo034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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835 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Callington, Cornwall
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 November 2013

We have just arrived home after a great weekend at the Sidmouth Harbour hotel and what great value for money! The hotel was very comfortable and the staff were to say the least very attentive.
I am the chairman and the social secretary of a local classic car club and arrived at the hotel on Friday as part of a party of fourteen people complete with our old cars to find bollards all over the car park but the great part of this was the bollards were put there to reserve the best parking spaces for us. The great service went on from there and didn't stop for the whole weekend. Our room was huge and very well equipped with a large bath and a separate shower and six foot wide bed and a sea view, it was also spotlessly clean. The table d'hote menu which was part of our package was excellent and varied and the food was excellent. At least two of the couples in our group are going to book here again in the near future, we will certainly be back.

Room Tip: Our room was number 9 and was a standard room which was excellent, yu can however have a superior ro...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 52Dave_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2013

We spent a very comfortable weekend in a room with a sea view. Our bed room wasn't amazing but was value for money. The communal rooms, however, are of a very high standard with lots of space to relax and enjoy the surroundings. The evening meal was a real highlight and we were disappointed that restaurant was fully booked on the second evening of our stay (our fault for not booking in advance). The many staff were all very helpful and made us feel most welcome. Will definitely stay again.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Happy_Wandererlmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wokingham, United Kingdom
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2013

We have just returned from a few days away at 'The Westcliff' it was has been a regular favourite with my parents for many years. We had a ground floor room which was a little tired but perfectly clean and tidy and as other people have said I expect these rooms will be updated during the current renovation. The staff were polite and charming. I was a little worried and wondered if they would be able to cope with my diet but this was no problem at all - the dining staff were well informed and dishes were altered so that I could chose from the main menu - I was very impressed and hope that we are able to return in the near future

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GilliCY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2013

Just returned from a weekend break at the Sidmouth Harbour Hotel -The Westcliff, we had a wonderful time! The room was lovely with views over the bay. Staff were extremely friendly and helpful, it was our anniversary, so we were delighted to find a card and chocolates in our room, such a thoughtful touch which made our stay all the more special. We will definitely be going back.

Room Tip: rooms at the front would be quieter during the week while the building work is being carried out. (n...
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  • Stayed October 2013, travelled as a couple
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    • Service
Helpful?
Thank valerie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sidmouth, United Kingdom
Level 5 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 October 2013

We had read that there was building work so knew what to expect. Room first class for our two elderly dogs, on the ground floor and easy access for them. Our room was a little tired but expect that will change once all the renovation is complete.

Views superb as was the food and service.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Biddys78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 October 2013

We stayed here about 3 years ago and couldn't fault it but we were so disappointed with our trip this time. We were told there was a little work being carried out to the car park but only during the weekdays. This is totally untrue, the work is extensive and the workmen were there all weekend. The hotel is in need of complete refurbishment, its tatty and felt unclean, I think they should shut the hotel until the new building is complete.

We booked a sea view feature double. Where do I start, it wasn't particularly clean, it was small with the smallest, most ill equipped bathroom I have ever seen. The double bed was two singles pushed together, but one was a couple of inches higher than the other and was on a slant, I spent all night falling into the middle of the beds, didn't sleep and had a bad back in the morning. We asked to be moved and they put us in a different room, which was much better and had recently been refurbished. I can only speak for the two rooms we occupied but there seems to be very poor water pressure, whether this has anything to do with the building works I do not know. Washing the shampoo out of my hair took forever! And you need to start filling the bath a long time before you need it!

When we previously stayed the food had been very good, fine dining. This was the biggest disappointment for us. Do not believe that the a la carte menu displayed outside the restaurant is actually what you'll be able to have. We were surprised at how small the menu choice had become but as we both liked the sound of the lemon sole stuffed with lobster mousse. We actually had the choice of steak or curry! They did give us a bottle of wine as we would have eaten somewhere else if we had known earlier. The second night we did eat elsewhere, (Neils, this was excellent).

We hoped breakfast would save the day but that was even worse. We gave our order of full English and it was brought to our table within two minutes, how long ago it had been cooked I do not know but I couldn't get my knife through the black pudding or bacon, it was so dry and hard. The second morning we went across to the Clock Tower cafe in the gardens, the food there is
excellent, good quality produce and freshly cooked.

The service is good and they did change our room without argument but we definitely will not be going back!

Room Tip: Some of the rooms on the second floor seem to be the refurbished ones. Do not accept room 15!
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
6 Thank Lori112013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sidmouth Harbour Hotel - The Westcliff

Property: Sidmouth Harbour Hotel - The Westcliff
Address: Manor Road, Sidmouth EX10 8RU, England
Region: United Kingdom > England > Devon > Sidmouth
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Sidmouth
#12 Romantic Hotel in Sidmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sidmouth Harbour Hotel - The Westcliff 3*
Number of rooms: 40
Official Description (provided by the hotel):
Sidmouth Harbour Hotel boasts a prime position on the East Devon coast with spectacular views over Lyme Bay and the Jurassic Coastline. An abundance of coastal walks are right on the hotel's doorstep including the unique Jurassic Coast paths as well as numerous beach strolls and Sidmouth's charming boutique shops and art galleries. The hotel features 60 bedrooms, many with beautiful sea views. The interconnecting new Courtyard bedrooms are perfect for families. All rooms feature ensuite bathrooms, tea and coffee making facilities and luxury toiletries. Relax in the hotel's new luxury Harbour Spa, which is home to five treatment rooms, fitness suite, indoor pool, hydrotherapy pool, sauna and steam room. Dine in the Upper Deck Restaurant with floor to ceiling glass so you can take in the panoramic coastal views, leading out onto a new terrace perfect for alfresco dining. ... more   less 
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Also Known As:
Westcliff Hotel Sidmouth
Sidmouth Harbour Hotel - The Westcliff Devon

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