This is a Hotel that prides itself on its service. From its booking process, which was smooth and efficient, through to the end of one's stay, the guest is made to feel extremely welcome. The quality and choice of food is excellent. The service in the restaurant is exemplary. You are even served whatever you want at Breakfast - no breakfast bar here. Dinner comprises five courses.
I had a very comfortable room overlooking the sea, and even though I was not occupying one of the more expensive executive rooms, I was surprised by the quality of the items provided in the bathroom, which included mouthwash, and good quality soaps and shampoos. Your bed is even turned down in the evening, and chocolates are left! There are three very comfortable lounges, and the hotel is well situated, within easy, level walking distance of this very attractive town.
This Hotel group has not forgotten the personal touch. I received an email a day before my arrival, hoping that I had a good journey.
If I was asked if there was a fault, the only one I could find, was that the heat in some of the
public rooms, and in my bedroom, seemed a bit excessive, and was difficult to control. I stayed in November, but found it necessary to leave my bedroom window open on occasions.
The only other comment I have raises a question, which I suspect lies at the heart of the hotel's
ethic. Guests come down for dinner at whatever time they choose, and retain the same table [for breakfast and dinner] throughout their stay. This provides both a sense of belonging and freedom of choice as to the time you dine. Whether overall it is the most efficient way of providing waiting service only the hotel can answer. It does mean that at times the dining room is extremely busy, and at others quiet, which must put a strain on the staff. In fairness there was only one occasion, when they seemed stretched by numbers.
These are very minor quibbles in what was an excellent five day stay. I am looking forward to my next trip to the hotel. I would recommend a stay for anyone looking for comfort and standards of service that are too often forgotten.
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- Also Known As:
- Belmont Hotel Sidmouth
- The Belmont Hotel Sidmouth, Devon